Blogs

Telligent wants to help you understand what can be done to mitigate spam and control the quality of information being entered into your public communities. As such, we have a created a best practices guide that can be used to help protect communities...

We are excited to announce the availability of Video Transcoding, a free module for use with Telligent Community 6.x or Telligent Enterprise 3.x. This module converts videos from a large variety of formats into an HTML5-supported format for improved playback...

Of the many use cases in social business, social support has to be one of the most impactful. Just think about it, social support benefits everyone ranging from consumers to corporations, enthusiasts to brand managers, and support specialists to a company’s...

We are excited to announce one of our new customers, ConnectWise . ConnectWise is a technology company based in Tampa, Florida dedicated to delivering powerful IT services and management solutions to small and mid-sized companies. ConnectWise will leverage...

Over the past eight years, I've traveled to various countries consulting with customers from a range of industries who are working on creating or enhancing their social business strategy – specifically with respect to how they are using social...

Do employees at your organization spend countless hours researching social networks and social applications? Does the term “social online communities” ring a bell, but you are unsure how it ties into gaining tangible benefits for your organization...

eBook kickstarts the education of social media & online communities and how they fit together (DALLAS, TX) May 3, 2012 — Telligent, a leader in social community software for the enterprise, today announced the release of its newest eBook...

Digital marketing, including the use of social communities, is changing the way marketers reach, interact, and supply value to their customers. At Telligent, we are leveraging our marketing automation investment from Eloqua to enhance the value we can...

Interactive digital marketing is a fine art – a balancing act, if you will – of supplying just the right amount of information to get people interested without bombarding them with a pushy, overly-intrusive sales approach. Websites are the...

In a recent DestinationCRM article published by editor Kelly Liyakasa, it highlights the recent announcement of Telligent Connect for Sitecore . This product easily integrates Telligent Community and Sitecore by providing a full social community experience...

Sitecore-based websites can now build in the Telligent Community social platform in order to condense more marketing, social and customer service features in one place. On Wednesday, Telligent announced Telligent Connect for Sitecore, which adds new tools...

Telligent Connect for Sitecore easily integrates Telligent Community inside Sitecore and allows users to view and engage in social and community content directly within a Sitecore-powered site (DALLAS, TX) April 24, 2012 — Telligent, a leader...

A better social community experience with Telligent and Sitecore together! As the demand for social continues to skyrocket, many IT and marketing departments struggle with how to integrate social communities and their existing Web solutions. They need...

WEBINAR: INDUSTRY ANALYST + CUSTOMER CARE EXPERTS TACKLE SOCIAL CUSTOMER SERVICE Interested in how you can receive measurable ROI by using a social support community to reach your customers? Seeking to gain insight on strategies for enhancing B2B...

Products for which updates are available include: Telligent Community 5.5 Telligent Enterprise 2.5 Updated the formatting modules to use the HtmlSanitizer instead of XmlSanitizer for post bodies. Telligent Community 5.6 Telligent...

Customer support is a very common use case for online communities, because, if done correctly, there are tremendous benefits that can be gained. Just think, when your customers have an issue, what better way is there to build a better relationship than...

Almost everyone at some point in time has experienced the phone call where a consumer phone survey greeted you on the other end. This method of market research has gone on for decades, but what if there was a way to organize and get feedback from a group...

Need CAPTCHA for your Telligent Community 6.0+ site? Adam Seabridge of Building Blocks has you covered: Computer Says No – a CAPTCHA for Telligent Community 6.0 ...read more

On April 4th, we made available the latest versions of our online community software, Telligent Community 6.1 and Telligent Enterprise 3.1. These latest versions introduce four new API capabilities, a user experience improvement with friend requests,...

Dallas, Texas — April 11, 2012 — Telligent, a leader in social community software for the enterprise, today announced that Guidance Software, a world leader in digital forensics, cyber security and e-discovery solutions, has chosen the Telligent...

We are very excited to announce Guidance Software as one of our newest customers. Guidance Software is a world leader in digital forensics, cyber security and e-discovery solutions. The organization is also recognized worldwide as the industry leader...

Thinking about how to get your members more engaged? Check out Guild of Sommeliers for tips to boost your social strategy. The Guild of Sommeliers is a non-profit, member-run organization, committed to educating and fostering networking among wine...

Twitter, Facebook, LinkedIn – these are household names in today’s world. However, as a marketing student at the University of Westminster and an Intern at Telligent, I’m more interested in how businesses can use social media to improve...

API Healthcare is the largest healthcare‐specific vendor of workforce management solutions to the healthcare industry. So why adopt a social support community ? API Healthcare’s CEO promised its clients that the company would provide them with a...

I get a couple of questions a week through my blog’s comments or content pages similar to this: “I love the Flickr widget, but how can I get it to [… do something custom…]?” I try to answer as many questions...