Blogs

There was a flurry of news and industry activity that spawned from last week’s CrunchUp out west. One of the better pieces I read was by from Brian Solis (“Real-Time Conversations Hasten Social CRM”) on the real-time phenomenon and how it’s reshaping the way we approach CRM. ...

This quote from Mike Gotta tells you some of what's on the minds of execs trying to figure out the new media landscape. --------------------------- "Identity and security aspects of social media and social networking has become the most active research area I have right now - including topics...

(Please visit the site to view this video) I liked how Euan framed this one: "Understanding that the technology is an enabler for exposing the value which can emerge from broader cultural shifts should help business better grasp the values which can be unlocked" ------------------------...

One of the things I like about Ogilvy’s thoughts is how they make it clear that social media isn’t owned by one department or the other. That ownership volley is what costs too many companies precious time. It’s much easier to rally the business units that want to step up and commit...

With global expansion, new customers and new talent, I am pleased to report Telligent's record-breaking sales quarter ending January 31, 2011. We have experienced a lot of growth and innovation so far this year with the addition of the Paris office, and the launch of our new thought leadership series...

One of the questions that is routinely debated in the social software industry is the role of SharePoint within the enterprise. A lot of social software vendors aggressively position themselves as "replacements for SharePoint." In some cases highlighting some of the areas where SharePoint comes...