Gearing up for Enterprise 2.0 2009

 5:29pm Monday, Apr. 27, 2009  by rhoward

I recently had a chance to dialogue with Oliver Marks about the state of Enterprise 2.0 and Telligent's unique position to meet the needs of evolving enterprises. During our Skype time, we discussed the Telligent value propositions of supporting innovation and collaboration communities around both structured...  more>

Telligent client reports that "50% of customer support requests are addressed on the forum"

 12:3pm Monday, Apr. 13, 2009  by courtneytaylor

Elizabeth Wasserman, writer for Inc. Technology --the online resource of Inc . magazine geared towards SMBs--recently interviewed the CEO of Goozex, Mr. Valerio Zanini. Goozex is an online video game trading busines headquartered in College Park, Maryland. Its community site adds about 10,000 new members...  more>

Telligent customer P&G uses our collaborative platform to "self-organize" and deliver better consumer solutions

 10:51am Monday, Apr. 6, 2009  by courtneytaylor

Mr. Joe Schueller , IT Innovation Manager at Procter & Gamble , was interviewed recently about how the global giant is adopting social computing. The end goals: for P&G to become a highly-efficient, more collaborative, more resourceful environment where employees are pushing innovative solutions...  more>

Slides and Video from Web 2.0 Expo - "Beyond Buzz"

 2:20pm Thursday, Apr. 30, 2009  by marc_smith

Kate Niederhoffer and I presented a combined view of social media from the perspectives of social psychology and sociology. Kate applies a linguistic background to analyze the content of social media while I bring social network analysis to bear on the structures created by connections created by links...  more>

Digital marketing is the new black

 5:40pm Monday, Apr. 27, 2009  by courtneytaylor

As I was catching up on some reading this morning, I stumbled upon an article by Scott Hornstein, President of Marketing for Hornstein Associates. The title caught my eye: “Direct marketing is the new black.” In it, Mr. Hornstein starts off by saying, “These are the times that try marketers’ souls. On...  more>

Andrew McAfee On The Differences Between Web 2.0 and Enterprise 2.0

 6:47am Tuesday, Apr. 21, 2009  by gdearing

Here’s a timely interview with Harvard Professor Andrew McAfee that amplifies some of the differences between the consumer and business side of 2.0. Hat tip to Andrea Baker’s blog post on The Social Computing Journal . Related articles Open Enterprise 2009: Andrew McAfee Interview And Other News (stoweboyd...  more>

Barb Mosher, CMSWire reports that our advanced social analytics offering is “an in-depth set of reports” not available in other platforms

 11:24am Thursday, Apr. 9, 2009  by kvernon

In her recent review of Harvest Reporting Server , Ms. Barb Mosher of CMSWire , talks about the validity of the term, social ROI and the fact that “community analytics are a must-have.” She writes, “It's unlikely that you will come across a community solution that doesn't have some...  more>

Facebook social network visualizations

 12:4pm Monday, Apr. 6, 2009  by marc_smith

First, read Lawrence Liu's blog post about the new Facebook Connect integrator built solely for the Telligent platform. Now see how you can take your Facebook connections and visualize them by life-stage relationship. Here is a good example of an application of Bernie Hogan’s Facebook edgelist extractor...  more>

SP2 now available for CS 2008.5 and Evolution 1.0

 5:2am Monday, Apr. 6, 2009  by courtneytaylor

Read the official announcement posted in the community for a list of bug fixes and to get the download links.  more>