viola, Sherrie Rohde, Karen Hamilton, Lauri Travis, Blake Ethridge, Sarah Nicholson, Juan Venter, Brendan Cosgrove, Michael Green, Austin_Skaggs Forrest Lymburner
Hi everyone! Now that we have purchased Zimbra and have started the transition over to using the Zimbra name and brand, I have been tasked with merging all our social network channels (i.e., Twitter, Facebook, LinkedIn, G+, etc.) I've started doing some research into the path of least resistance. But, I was wondering if any of you have had a similar experience or work with a social media manager who has. Any advice? Any considerations?
Hi Jenn, the only way I've seen people do this is, a "prompt notification". If you are "shutting down" the Telligent social pages, you need to spend a week (maybe two) notifying the people on these pages that you are merging the Zimbra and Telligent social pages and that they need to move across to Zimbra pages.
Obviously putting links to the pages that you'd like them to join in these notifications, will accelerate the process. It's a difficult process, because you can only prompt people to move to the new pages, they still need to do it themselves.
I do think that when the old pages are "shut down" you'll need a "launch campaign" to introduce the Zimbra pages as the new "home" for all Telligent users.
Hope this helps :)
Thanks, Juan! That is some solid advice that I plan to follow. I just issued some of my 30-day notifications today. :)
I have done a lot of research, trying to see if there is a way to merge my Telligent content into the Zimbra channels. But there's no actual "data merge" of timelines. It may sound weird to be so sentimental about digital data ephemera, but I am. I am going to be sad to loose posts, comments. It's part of our history. I can hide the old Telligent Facebook page and keep it for posterity. I think I can do the same with G+, but not LinkedIn.
Sorry. Getting all wishy-washy about social media on a Friday night.
No need to explain :) I understand the sentiment. You don't want to feel that your previous efforts and hard work is now redundant.
You raise an interesting issue in terms of "data merge".
That might be something Telligent/Zimbra can look in to, to become the innovators and design the functionality to merge data across different platforms.
I suspect it will work a lot like the 'share' functionality on Facebook.
I could swear there's a way to merge Facebook pages--I know they do it for huge brand pages because there was a big stink one time when some big company merged or acquired another and people who had "liked" one page now automatically liked the other company and some social media types went nuts about the auto like. I don't remember if the content of the page merged, though--maybe it was just the likes that migrated over?
Oooo! Interesting feedback, Juan. I am definitely going to bring that up to the team. :) Thanks for the support!
Thanks, Maggie. Basically what I have read is that it is possible to request merging likes/contacts for most network pages. But, there is no merging of the really great stuff, which is the posts and comments. Seems strange that isn't possible. I guess it is a bigger undertaking that I imagine, data-wise.
With that functionality is way off in the future, for now I have to put my lovely content and conversations to rest. Excuse me while I go mope in the corner.
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