Access Denied When trying to view conversations

Can you provide the code you're using to create a user so I can try and reproduce locally.

 Hi Alex,

Please find below the code we are using to create our users. The NewUserRegistration() method is passed a custom cpuser object; but you can just ignore this and set the username, displayname and email to anything you like.

Our code is based on the OOTB code from TC5, however I notice the OOTB code is calling: SaveAdditionalProfileData(user); and also setting a lot more values such as:

user.AllowSiteToContact, user.Profile.DateFormat, user.EnableThreadTracking, user.EnableDisplayInMemberList, user.EnableHtmlEmail, user.EditorType, user.EditorType, user.PostViewType, user.PostSortOrder, user.EnableEmail, user.EnableUserSignatures, user.SetExtendedAttribute("CPShowHelpIcons", EnableHelpCheckBox.Checked.ToString());user.EnableFavoriteSharing, user.EnableUserAvatars; user.AddRssFeedUrl(url.Trim()); user.EnableStartConversations

Do these values need setting or do they default? - If you can provide the bear minimum code to correctly create a user in TC5 and set the permissions/roles required to emulate and OOTB user creation then that would be great.

===start our code====

      csUser = NewUserRegistration(cpUser);

        /// <summary>
        /// Create a Telligent Community account for authenticated users
        /// </summary>
        /// <param name="cpUser">User</param>
        /// <returns>User</returns>
        public static User NewUserRegistration(CPUser cpUser)
        {
            // Switch context to admin user
            CSContext.Current.User = Users.GetUser(2100);

            try
            {
                User csUser = new User();
                csUser.Username = cpUser.CPUserName;
                csUser.EnableDisplayName = true;
                csUser.Profile.CommonName = cpUser.Username;
                csUser.Password = "pa$$word";
                csUser.Email = cpUser.CPEmail;

                // Set TC specific properties required to create user
                csUser.AccountStatus = UserAccountStatus.Approved;
                csUser.IsAnonymous = false;

                CreateUserStatus status = CreateNewUser(csUser);

                if (status == CreateUserStatus.Created)
                {

                   IRoleService roleService = Services.Get<IRoleService>();      

                   // Add standard OOTB TC roles 'Everyone' and 'Registered User'
                   Roles.AddUserToRole(cpUser.Username, "Everyone");
                   Roles.AddUserToRole(cpUser.Username, "Registered Users");

                    // Switch context back to current user
                    CSContext.Current.User = cpUser;

                    return csUser;
                }

                // Couldn't create user
            }
            catch
            {
                // User not created
               
                // Switch context back to current user
                CSContext.Current.User = cpUser;
               
                return null;
            }

            // Switch context back to current user
            CSContext.Current.User = cpUser;

            return null;
        }

        /// <summary>
        /// Creates the new user, returning the user creation status.
        /// </summary>
        /// <param name="user">User</param>
        /// <returns>CreateUserStatus</returns>
        public static CreateUserStatus CreateNewUser(User user)
        {
            // Attempt to create the user
            if (user == null || user.Username == "Anonymous")
            {
                return CreateUserStatus.DuplicateUsername;
            }

            try
            {
                return Users.Create(user, true);
            }
            catch (CSException exception)
            {
                return exception.CreateUserStatus;
            }
            catch (Exception ex)
            {
                return MemberRoleProfileProvider.Instance().Members.GetCreateUserStatus(ex);
            }
        }

Thanks for your help.

Adam

Hi Alex, I don't know if you have had chance to test my code, but If not would you be able to provide the most basic code required to create a user in tc5 and set all the required permissions to emulate registering a user using the standard createuser form?

Thanks

Adam

I haven't yet had a chance to test your code.

The recommended approach is to create users via the REST API - telligent.com/.../users.aspx .  There is a sample Create User application in the Platform SDK which should help you here.

Hi Alex, I have spent all day looking at this and still can't seem to find a resolution.

have tried the following:

1) created 2 users using the REST API V2 - get the same access denied error when trying to access the conversations page

2) created 2 users using the internal ip (using the OOTB code from the dev SDK for the control panel & create user forms) - get the same access denied error when trying to access the conversations page

3) created two users in the control panel - get the same access denied error when trying to access the conversations page

4) ensured:  Administration » Site Administration » Setup > enable conversations = true

5) ensured user > site settings > enable conversations with = all users

I can not find any permissions, roles or any other settings in the control panel which control conversations.

What else can I do to debug this Alex?

Is there a way to track the CSException / Security Service / CSModule that handles this and see what is throwing the 31 error code?

Thanks

Adam

Can you remove the CSException CSModule from your communityserver.config file.  You should then get an ASP.Net stack trace instead of a friendly error.  Can you post that stack trace.

(N.B. make sure to restore the CSException module before going into production).

Hi Alex,

I have done this, please see below. I have Googled to see if I could see what the error ment but don't seem to find anything useful. Any ideas?

Its very strange as the conversation starter never has this issue and can see the conversations page fine, only the user who recieved the conversation gets the error:

Server Error in '/' Application.

--------------------------------------------------------------------------------

Unhandled Execution Error

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: CommunityServer.Components.CSException:

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  

Stack Trace:

[CSException]

  CommunityServer.Messages.Messaging.GetConversation(Guid conversationId) +255

  CommunityServer.Messages.Controls.ConversationMessageList.get_DataSource() +466

  System.Web.UI.WebControls.Repeater.ConnectToDataSourceView() +183

  System.Web.UI.WebControls.Repeater.GetData() +13

  System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource) +220

  CommunityServer.Controls.WrappedRepeater.CreateControlHierarchy(Boolean useDataSource) +145

  CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.CreateControlHierarchy(Boolean useDataSource) +372

  System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e) +51

  CommunityServer.Controls.WrappedRepeater.OnDataBinding(EventArgs e) +14

  System.Web.UI.WebControls.Repeater.DataBind() +75

  CommunityServer.Controls.WrappedRepeater.DataBind() +143

  CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.DataBind() +28

  System.Web.UI.Control.DataBindChildren() +211

  System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +102

  System.Web.UI.Control.DataBind() +15

  System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) +124

  System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource) +443

  CommunityServer.Controls.WrappedRepeater.CreateControlHierarchy(Boolean useDataSource) +145

  CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.CreateControlHierarchy(Boolean useDataSource) +372

  System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e) +51

  CommunityServer.Controls.WrappedRepeater.OnDataBinding(EventArgs e) +14

  System.Web.UI.WebControls.Repeater.DataBind() +75

  CommunityServer.Controls.WrappedRepeater.DataBind() +143

  CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.DataBind() +28

  CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.OnLoad(EventArgs e) +32

  System.Web.UI.Control.LoadRecursive() +50

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Control.LoadRecursive() +141

  System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

--------------------------------------------------------------------------------

Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053

Thanks

Adam

Hi Alex,

in the end it was indeed the context being changed that caused this issue. the context switching code which was used with the role service caused the conversations page to get confused and throw this error. It was a very difficult bug to track down but your response really helped point me in the right direction so thanks for that.

Adam