REST API - Show a group role member returns unhandled error

Is the group a joinless group?  Are you using an administrator username/API key to connect - if not, does an administrator API key encounter the same issue?  Also can you provide the full error you're getting.

Public (Open Membership) . Yes, I am using the Admin user's API Key. When I call the endpoint I get HTML in the response that just says:

"Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too."

Thanks

Here is the event log error msg;

Request information:

   Request URL: mydomain.com.au/.../2252.xml

   Request path: /api.ashx/v2/groups/25/roles/user/2252.xml

   User host address: xx.162.66.1

   User:  

   Is authenticated: False

   Authentication Type:  

   Thread account name: WIN-1BTQNMC32G3\IISAppPoolUser

Thread information:

   Thread ID: 41

   Thread account name: WIN-1BTQNMC32G3\IISAppPoolUser

   Is impersonating: False

   Stack trace:    at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

  at Telligent.Common.Collections.ParsedEnumCollection`1.get_Item(String value, Boolean ignoreCase)

  at Telligent.Evolution.Rest.Resources.Users.UserMapper.ConvertToRest(User item)

  at Telligent.Evolution.Rest.Resources.Users.UserService.GetUser(Int32 id)

  at Telligent.Evolution.Rest.Resources.Users.UserService.GetUserByIdOrUsername(Nullable`1 id, String username)

  at Telligent.Evolution.Rest.Resources.Roles.RolesController.List(RoleListRequest request)

Further to that:

Exception information:

   Exception type: KeyNotFoundException

   Exception message: The given key was not present in the dictionary.

  at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

  at Telligent.Common.Collections.ParsedEnumCollection`1.get_Item(String value, Boolean ignoreCase)

  at Telligent.Evolution.Rest.Resources.Users.UserMapper.ConvertToRest(User item)

  at Telligent.Evolution.Rest.Resources.Users.UserService.GetUser(Int32 id)

  at Telligent.Evolution.Rest.Resources.Users.UserService.GetUserByIdOrUsername(Nullable`1 id, String username)

  at Telligent.Evolution.Rest.Resources.Roles.RolesController.List(RoleListRequest request)

Hi Gerard,

By any chance is that specific user banned? If so what is the Ban Reason?

Thanks,

Rudy Sandoval