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  • 2 Replies
  • 3 Subscribers
  • Postedover 2 years ago
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Disable the subscriptions for members in a group possibilities?

This question is answered
Ole Riege
Posted by
on Fri, Dec 18 2009 7:45 AM

I have an issue with "spam" for my members in a group. For every new thread or post in a group the members get an email. Even if a member turns off subscription in a thread the member will still get an email about the event of a new answer or post... Is there a way to have default settings in my community where members don't get an email for every thread/forum?

subscription
Verified Answer
  • Gordon Kennedy
    Posted by
    on Mon, Dec 21 2009 3:40 AM
    Verified Answer
    Verified by

    I had the same issue, Ole. Here's what I found out:

    1. By default, users will be email-subscribed to groups when they join. To change this behaviour, you need to go into the communityserver.config file and remove (or comment out) the CSModule entitled "GroupForumAutoSubscriptionModule".
    2. This only changes the subscriptions for new members of a group. In my implementation, I manually removed existing subscriptions from the database. A description of how to do that can be found here. Note that the description liked to will remove ALL subscriptions. I actually removed subscriptions only for certain groups, by running a query like this:

    DELETE FROM cs_TrackedSections

    WHERE SectionID = 'x'

    It's probably also important to understand that there is a difference between thread subscriptions and group subscriptions. I think that group-level subscriptions will likely override thread-level subscriptions, which is why there is no effect when the member turns off the subscription in a thread.

    Gordon Kennedy
    Learning Technologist
    Insights Learning & Development
    www.insights.com
All Replies
  • Gordon Kennedy
    Posted by
    on Mon, Dec 21 2009 3:40 AM
    Verified Answer
    Verified by

    I had the same issue, Ole. Here's what I found out:

    1. By default, users will be email-subscribed to groups when they join. To change this behaviour, you need to go into the communityserver.config file and remove (or comment out) the CSModule entitled "GroupForumAutoSubscriptionModule".
    2. This only changes the subscriptions for new members of a group. In my implementation, I manually removed existing subscriptions from the database. A description of how to do that can be found here. Note that the description liked to will remove ALL subscriptions. I actually removed subscriptions only for certain groups, by running a query like this:

    DELETE FROM cs_TrackedSections

    WHERE SectionID = 'x'

    It's probably also important to understand that there is a difference between thread subscriptions and group subscriptions. I think that group-level subscriptions will likely override thread-level subscriptions, which is why there is no effect when the member turns off the subscription in a thread.

    Gordon Kennedy
    Learning Technologist
    Insights Learning & Development
    www.insights.com
  • Veereswaran
    Posted by
    on Wed, Jan 6 2010 7:41 AM

    Hi Ken,

    Could you please share the table information, in which the subscribers record will saved when user select the subscribe to this group link?

    Thanks

    Veer