In my previous blogs focused on marketing in an online community, I shared two tips – one pertaining to recommendations for posting content and the other around engaging customers to share best practices . Now, to continue the infodoodle series...

SoCoCare brings all-in-one social engagement platform for customer care to Telligent's industry-leading community software for social customer service Dallas, TX, May 22, 2013 – Telligent, a leading provider of social community software for...

I am happy to announce the appointment of Neeru Sharma as Director of Product Management. In her role, Neeru will focus on shaping Telligent’s product strategy, product roadmap and delivering innovation, with specific emphasis on user experience...

As you know, we just introduced our infodoodle with nine ideas for social marketing back in April. Let me pause here for a moment because we got a lot of great questions about the infodoodle format. Namely, “did you mean to type doodle instead of...

Social Media Today journalist Paul Dunay recently got a chance to sit down with Richard Margetic, Dell's Social Media Lead. During this interview, Richard, who will be a speaker at the upcoming Social Share-Up Conference, discussed a variety of social...

Telligent just announced our latest version of Telligent Analytics, community analytics software that delivers insight into what’s happening in your online community. This new release is a huge leap forward because it offers flexibility and control...

David Carr at InformationWeek recently published an article that touched on the challenges of multilingual collaboration. To gain more insight on the topic of multilingual communities, David reached out to Telligent's Founder and CTO, Rob Howard....

In the Dallas Business Journal's (DBJ) recent listing of Executive People on the Move, the publication features Telligent's newest addition to the executive team – Brent Rhymes. DBJ spotlights Brent in his new role as Chief Operating Officer...

Rob Howard recently shared his thoughts with TechRepublic surrouding his prediction that businesses will continue to shift investments away from Facebook and back to public, on-domain communities.Why? Because businesses recognize the data created by consumers...

NEW PRODUCT ANNOUNCEMENTS: ENHANCE SOCIAL CUSTOMER EXPERIENCE We are proud to announce our latest product releases – Telligent Community 7.5 and Telligent Enterprise 4.5 with Telligent Analytics 4.0. Telligent Community 7.5 is our newest...

Today, I am happy to welcome our newest leader to the Telligent executive team – Brent Rhymes. Brent is joining Telligent as Chief Operating Officer, and will be responsible for the leadership of Telligent’s product strategy, partnerships...

Dallas, TX – April 24, 2013 – Telligent , a leading provider of social community software for the enterprise, today announced that Brent Rhymes will join the company as Chief Operating Officer. Rhymes will be responsible for the operational...

In a recent article by TEC, Telligent's new product releases (Telligent Community 7.5, Telligent Enterprise 4.5 and Telligent Analytics 4.0) are featured – specifically, the article outlines the major new enhancements of each product release...

In this recent article by CMSWire, two of Telligent's latest product announcements are spotlighted: Telligent Enterprise 4.5 - employee social networking software designed to help enterprises improve customer experience management through social...

Telligent Founder and CTO, Rob Howard , will be among the leading experts that will serve on the panel for the April CMSWire Tweet Jam that is scheduled to take place April 24th at noon (CST). This month, the Tweet Jam will focus on the topic of growing...

Today, we just announced the latest releases of our award winning software: Telligent Community 7.5, Telligent Enterprise 4.5 and Telligent Analytics 4.0. Telligent Community 7.5 is our newest version of social community software designed to enhance...

Telligent Enterprise 4.5 with Telligent Analytics 4.0 is designed to help enterprises acquire and support customers through social collaboration Dallas, TX – April 16, 2013 – Telligent, a leading provider of social community software for...

Telligent Community 7.5 with Telligent Analytics 4.0 provides companies with comprehensive solution for increasing customer satisfaction and brand loyalty Dallas, TX – April 16, 2013 – Telligent , a leading provider of social community...

Here’s another sneak peek at what’s coming as part of our spring software release. In addition to onsite notifications and chat , social ideation is another enhancement to look forward to. Social ideation encourages community members to respond...

Marketers need a plan and a good framework for creating a healthy, engaged community. The secret to success isn’t so secret - it’s all about understanding the wants and needs of your audience and then creating value for your community members...

B usinesses know that a good customer experience is critical to their company’s success. While simple in theory, great customer service is incredibly difficult to master. But when mastered, it becomes a significant differentiator in a crowded market...

Registration is now open for The Big Social 2013! Telligent’s annual user group conference, The Big Social, is coming back to Dallas for three jam-packed days of learning and fun (and, isn’t learning fun anyway…). This September, hundreds...

In the Dallas Business Journal's (DBJ) recent listing of Executive People on the Move, the publication features the promotion of one of Telligent's leaders – Megan Yunker. DBJ places a spotlight on Megan in her role as Telligent's Vice...

Here’s a sneak peek at another enhancement we’re introducing as part of our spring software release – chat. Along with onsite notifications (which I blogged about last week ), chat enables a more responsive and engaged community. This...

THE BIG SOCIAL 2013: RESERVE YOUR SEAT TODAY The date is set: September 23-25, 2013 The location is set: W Hotel in downtown Dallas And now, registration is open ! Join Telligent for The Big Social 2013 user group conference. From workshops...