Long before there was Google+, the concept of +1 was used to address the topic of extraordinary customers service. So what is meant by the concept of delivering plus one? In the recent CMSWire article by Telligent SVP of Client Services, Cecilia Edwards , she fully explains the premise behind that statement. Specifically, it seems that the +1 concept fits well with online communities, since one of the main reasons to have an externally facing online community is to deepen relationships with your customers. Read the entire article and learn Cecilia's suggestions for ways you could +1 your...

According to the predictions of The National Inflation Association (NIF), enterprise social networking will revolutionize the workplace beginning in 2012 and change forever the way the world gets work done. This particular article gives an overview of the growth of enterprise social networks and describes enterprise social networks as "kind of like Facebook for the workplace, but without the socializing. Enterprise social networks are meant to result in employees working together better as a team and getting their work done more efficiently." As the article continues, NIF lists organizations...

In the recent article by Fierce Content Management, journalist Ron Miller wrote about Telligent recently acquiring Leverage Software. Miller highlights key reasons behind the acquisitions, customers Telligent will gain, in addition to a basic background of Telligent. The article wraps up by stating that this acquisition "looks like a great deal." Read the full article here .

In this CMSWire bylined article written by Pete Iuvara, he discusses the world of digital business. He specifically feels that Digital Marketing, Customer Engagement, Social Media Integration, Mobile and Cloud Computing got a lot of attention this past year; and rightfully so. In line with these areas, came rise to a concept commonly referred to as the 3 C's of Customer Experience Management (#cxm): Content, Community and Commerce. Of the 3 C's, Pete receives insight from Telligent Founder and CTO, Rob Howard, about his thoughts on the importance of community. Pete feels that communities...

In this article by Computer Business Review (CBR), it gives details on the recent announcement that Telligent acquired San Francisco-based enterprise social networking firm, Leverage Software. In this article, quotes from both Telligent CEO Patrick Brandt and Leverage Software Founder, Joe Kleinschmidt, are shared about the acquisition. Read the full article here .

In this "breaking news" article by CMSWire, the announcement that Telligent acquired Leverage Software on Monday was highlighted. Although acquisitons are not uncommon in the world of enterprise and web content management, they are not as common in the social business sector; which is what CMSWire believes makes this acquisition so unique. To learn more about the acquisition and to gain insight into the primary reasons Telligent went after Leverage, CMSWire journalist, Barb Mosher, spoke one-on-one with Telligent CEO, Patrick Brandt. The top three motivators that Brandt listed for...

Dow Brook Advisory Services published an article today about Telligent's recent acquisition of Leverage Software. Telligent Founder & CTO, Rob Howard , and Telligent CMO, Wendy Gibson , spoke with Dow Brook about the acquisition shortly after the news broke on Monday. Key points they discussed were around the impact of the acquisition. Specifically, Telligent will gain several strategic pieces that will strengthen its offerings through the acquisition of Leverage, including cloud, mobile, and analytics technology; people with .NET and iOS development skills; and some marquee customers....

Texas Tech Pulse wrote a quick overview of the announcement that Telligent has acquired Leverage Software. This article gives a short summary of each company and informs readers that Leverage founder Joe Kleinschmidt will join Telligent as Vice President of Cloud Products. Read the full article here .

There was big news in the social software industry today, with the announcement of Telligent acquiring Leverage Software. By acquiring Leverage Software, this will help to strengthen Telligent's cloud computing and enterprise social networking products. To gain more insight about the acquisition, The Brainyard journalist, David Carr, interviewed Telligent CEO, Patrick Brandt , to learn his thoughts about the acquisition. Brandt stated that Leverage Software's strength is in enterprise social networking delivered as software as a service (SaaS). "This is full SaaS, true SaaS--multitenant...

In this CMSWire article, Telligent Founder & CTO, Rob Howard , gives insight into what he thinks is the future of community – in particular, he focuses on the wisdom of the crowd. Throughout the article Rob discusses social rank in the future, content relevancy, the growing importance of the social platform and consumerization of business intelligence. Each of these topics relates back in some aspect to the article’s title – “The Community is Correct 91% of the Time.” To fully understand the concept of the title and to read how Rob creatively correlates the popular...