Articles

  • Lake Highlands Today: Summer Reading on the Horizon

    Lake Highlands Today recently published an article highlighting the involvement of Vickery Meadow Youth Development (VMYDF), Entrepreneurs For North Texas (EFNT) and Member Companies of EFNT in a recent book drive. EFNT asked its Member Companies to hold book drives at their local offices across the Dallas metroplex. And thanks to the donations from Telligent and other EFNT Member Companies, more than 1,100 books were collected. Monetary donations were also made to VMYDF to help buy additional books, totaling 4,800 summer reading books collected for elementary students. And on the day that the...
  • Lake Highlands BubbleLife News: Vickery Meadow Hosts Successful Summer Reading Drive

    Entrepreneurs For North Texas (EFNT) and Vickery Meadow Youth Development Foundation (VMYDF) recently joined forces for a Summer Reading Book Drive. With the help of local EFNT Member Companies, including Telligent, more than 1,100 books were donated. Monetary donations were also given to VMYDF that helped buy additional books, totaling 4,800 elementary summer reading books collected for second and third graders. The day of the student book pick-up at the two designated North Texas Elementary Schools, EFNT and Telligent had employee volunteers present to support the summer book drive. Volunteers...
  • DestinationCRM: Telligent Partners with SoCoCare for Social Customer Service

    SoCoCare and Telligent recently announced a partnership for social customer service. Through the partnership, Telligent and SoCoCare are developing deep integrations to bring community traffic into SoCoCare’s platform, providing a singular console for agents and supervisors to seamlessly drive agent responses back through Telligent communities. Additionally, Telligent community content will be available as resources for agents to push knowledge base responses out to social channels, such as Facebook and Twitter, as well as to community authors - all through the SoCoCare platform. Read...
  • Social Media Today: What Does the Social Shake-Up Mean to Dell?

    Social Media Today journalist Paul Dunay recently got a chance to sit down with Richard Margetic, Dell's Social Media Lead. During this interview, Richard, who will be a speaker at the upcoming Social Share-Up Conference, discussed a variety of social topics ranging from the role of social media at Dell to how Dell is leveraging the concept of big data. In addition, Richard also took time to talk about Dell's social communities. During the chat, Richard pointed out that Dell has a variety of social communities, and specifically highlighted the Dell TechCenter. Richard mentioned, "The...
  • InformationWeek: Explore Frontiers Of Social Business At E2

    David Carr at InformationWeek recently published an article that touched on the challenges of multilingual collaboration. To gain more insight on the topic of multilingual communities, David reached out to Telligent's Founder and CTO, Rob Howard. To help with the issue of multilingual collaboration in communities, Telligent partnered with Lionbridge to create GeoFluent for Telligent. GeoFluent for Telligent is an integrated translation solution for enterprise social communities, which enables organizations to build and maintain flexible, high value, multilingual communities. Read the InformationWeek...
  • Dallas Business Journal: Brent Rhymes - Executive People on the Move

    In the Dallas Business Journal's (DBJ) recent listing of Executive People on the Move, the publication features Telligent's newest addition to the executive team – Brent Rhymes. DBJ spotlights Brent in his new role as Chief Operating Officer at Telligent. As COO, Brent will be responsible for the operational and strategic leadership of Telligent’s product strategy, strategic partnerships, worldwide sales and marketing. Check out the full feature here .
  • TechRepublic: The new frontier of enterprise social media networks

    Rob Howard recently shared his thoughts with TechRepublic surrouding his prediction that businesses will continue to shift investments away from Facebook and back to public, on-domain communities.Why? Because businesses recognize the data created by consumers is invaluable, that consumers want online customer service, and company websites are the number one sales resource. Learn more of what Rob had to share on this topic in the recently published TechRepublic article .
  • TEC: Telligent Community 7.5 and Telligent Enterprise 4.5 with Telligent Analytics 4.0 – New Updates

    In a recent article by TEC, Telligent's new product releases (Telligent Community 7.5, Telligent Enterprise 4.5 and Telligent Analytics 4.0) are featured – specifically, the article outlines the major new enhancements of each product release. Read the entire article, and visit both the Telligent Community 7.5 and Telligent Enterprise 4.5 product pages to learn more.
  • CMSWire: Telligent Updates Enterprise and Analytics Software, Adds IM + Social Insights

    In this recent article by CMSWire, two of Telligent's latest product announcements are spotlighted: Telligent Enterprise 4.5 - employee social networking software designed to help enterprises improve customer experience management through social collaboration Telligent Analytics 4.0 - comprehensive social intelligence software that analyzes and measures community activity so that organizations can glean valuable insight about their community Read the entire article by CMSWire writer Anthony Myers to learn more about Telligent Enterprise 7.5 and Telligent Analytics 4.0. And visit...
  • Join Panelist Rob Howard April 24th @ NOON (CST) for CMSWire Tweet Jam: "Growing + Engaging Customer Communities" #CXMChat

    Telligent Founder and CTO, Rob Howard , will be among the leading experts that will serve on the panel for the April CMSWire Tweet Jam that is scheduled to take place April 24th at noon (CST). This month, the Tweet Jam will focus on the topic of growing + engaging customer communities. During the hour-long chat, panelists and participants will tackle questions ranging from best practices for successful customer communities to how customer communities will evolve in the next year. To take part in the Tweet Jam, simply follow the #CXMChat hashtag. You can learn more about the upcoming Tweet Jam...