In this recent article by Fierce Content Management, Telligent Community 7.0, Telligent's new external community product release, is spotlighted. Telligent Community 7.0 is external community software designed to elevate customer experience through social customer service. Telligent Community 7.0 gives companies the most comprehensive solution for social customer service that engages business decision makers before, during, and after the sale.

Read the entire article by Fierce Content Management writer Ron Miller to learn more about Telligent Community 7.0. And visit the Telligent Community 7.0 product page on Telligent.com to learn how your organization can evolve customer support from a cost center into a revenue driver with online communities for social customer service.