As a pioneer in the social business landscape, Rob Howard, Telligent's Founder & CTO, has witnessed massive changes over the years. In a recent CMSWire article, Rob takes a look back at some of the changes he predicted for 2012 and a look forward at what's to come in 2013. So, with the new year beginning, read the recent CMSWire article to learn what five major predictions Rob sees in store for social business in 2013.