Telligent Founder and CTO, Rob Howard, will be among the leading experts that will serve on the panel for the first CMSWire Tweet Jam of 2013, which is scheduled to take place today at noon (CST). This month, the Tweet Jam will focus on the customer life cycle experience. During the hour-long chat, panelists and participants will tackle questions ranging from the difference between the customer life cycle today vs five years ago to what role analytics plays.

To take part in the Tweet Jam, simply follow the #CXMChat hashtag. You can learn more about the upcoming Tweet Jam here.