BOSTON (Enterprise 2.0 Conference, Booth No. 413) and DALLAS – June 23, 2009 – (BOOTH 413, Enterprise 2.0 Conference) – Telligent, a leader in community, collaboration and social analytics software, today announced the availability of version 5.0 of Telligent Community (previously Community Server) and version 2.0 of Telligent Enterprise (previously Community Server Evolution). The latest versions of Telligent’s community and collaboration software represent the company’s ongoing commitment to innovation and enterprise collaboration.
In addition, the company will preview the newest version of Telligent Analytics™ (previously Harvest Reporting Server) for Enterprise 2.0 conference attendees. With extensive reporting capabilities, Telligent Analytics 3.0 helps companies quantify engagement both inside and outside their online communities through a comprehensive 360-degree view of connections, conversations, and other user activities.
The latest versions of Telligent’s products include enhancements that address the issues that have impeded the adoption of community-driven collaboration technologies in the enterprise, such as integration with existing business applications, manageability, ease-of-use, measurability and ROI. Telligent allows enterprises to extend current IT investments with out-of-the-box integration for Microsoft Exchange, Active Directory, SharePoint, LDAP, and more.
“Social computing alone does not drive our product development,” said Rob Howard, Telligent’s founder and chief technology officer. “Telligent‘s strategy is to provide a platform where social computing, enterprise technology and traditional communication come together to break down information silos and enhance measurability both inside and outside the organization.”
According to Forrester Research, Telligent software (and one other vendor) leads the pack because of its strong administrative and platform features. In the January 2009 Forrester Wave™ Community Platform report, the firm says, “Telligent's software suite gives brands control and insight from reporting features. Stemming from a background of enterprise software development and [engineering], Telligent offers on-premise community software that enables [large brands] to quickly get internal and external communities deployed.”
“Telligent Analytics was one of the major components that led us to choose Telligent for our community of validated investors,” said Mike Mostransky, product & community manager of The Investor Network™. “With Telligent Analytics, we are able to provide valuable statistics, trends and community sentiment for the brokerage firms and corporations that utilize The Investor Network.” The Investor Network is a new investment-oriented social networking site for validated investors from Broadridge Financial Solutions, Inc. (NYSE:BR), a leading global provider of technology solutions to the financial services industry. To join The Investor Network and see Telligent products in action, go to www.theinvestornetwork.com.
Selected features of Telligent Community include:
A number of enhancements, such as Twitter-like activity streams, searchable new-user profile attributes and social analytics to track and measure customer interactions
Simplified channel creation through drag-and-drop User Interface components (widgets) that allow both site managers and end-users to easily create a more user-friendly experience
Expanded search and editing capabilities
Selected features of Telligent Enterprise include:
Greatly expanded global collaboration environment that integrates with and extends existing IT systems and services, such as Microsoft SharePoint, Sun Directory, e-mail, enterprise search providers, etc.
Expanded profile and search capabilities to identify and focus on influencers within an organization
Historical knowledge base that captures all interactions on a specific project allowing information to flow through the organization independent of the tools used (e-mail, mobile phone, Web browser, etc.).
In addition, Telligent Analytics 3.0 contains new features to identify top influencers within a whole community or within groups and expanded reporting functionality to enhance organizational decision-making.
Telligent Community 5.0 and Telligent Enterprise 2.0 are now available, and technical specifications and an expanded list of enhancements can be found at www.telligent.com. Previews of Telligent Analytics 3.0, which will be released soon, are by invitation only. Contact Telligent, or stop by booth 413 at the Enterprise 2.0 2009 conference for more details.
Telligent is an enterprise collaboration and community software company. The company’s fully-integrated platform and portfolio of applications transform how organizations listen to, engage and measure interaction with customers, partners and employees. Telligent powers collaboration for many of the world’s largest brands, including Dell, Microsoft, Electronic Arts and Reader’s Digest. For more information, visit www.telligent.com.
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