Business as we know it is changing, and that is because your customers’ preferences for how they receive support and interact with your brand is evolving. So how are companies adjusting to the evolving needs of their customers? A great solution...

HealthStream helps healthcare organizations take care of their greatest asset: their people. It was looking for a way to create more personal relationships with customers who are primarily nurses and healthcare professionals. It wanted to give them...

Of the many use cases in social business, social support has to be one of the most impactful. Just think about it, social support benefits everyone ranging from consumers to corporations, enthusiasts to brand managers, and support specialists to a company’s...

We are excited to announce one of our new customers, ConnectWise . ConnectWise is a technology company based in Tampa, Florida dedicated to delivering powerful IT services and management solutions to small and mid-sized companies. ConnectWise will leverage...

Over the past eight years, I've traveled to various countries consulting with customers from a range of industries who are working on creating or enhancing their social business strategy – specifically with respect to how they are using social...

Do employees at your organization spend countless hours researching social networks and social applications? Does the term “social online communities” ring a bell, but you are unsure how it ties into gaining tangible benefits for your organization...

Digital marketing, including the use of social communities, is changing the way marketers reach, interact, and supply value to their customers. At Telligent, we are leveraging our marketing automation investment from Eloqua to enhance the value we can...

Interactive digital marketing is a fine art – a balancing act, if you will – of supplying just the right amount of information to get people interested without bombarding them with a pushy, overly-intrusive sales approach. Websites are the...

A better social community experience with Telligent and Sitecore together! As the demand for social continues to skyrocket, many IT and marketing departments struggle with how to integrate social communities and their existing Web solutions. They need...

Customer support is a very common use case for online communities, because, if done correctly, there are tremendous benefits that can be gained. Just think, when your customers have an issue, what better way is there to build a better relationship than...

We are very excited to announce Guidance Software as one of our newest customers. Guidance Software is a world leader in digital forensics, cyber security and e-discovery solutions. The organization is also recognized worldwide as the industry leader...

Thinking about how to get your members more engaged? Check out Guild of Sommeliers for tips to boost your social strategy. The Guild of Sommeliers is a non-profit, member-run organization, committed to educating and fostering networking among wine...

Twitter, Facebook, LinkedIn – these are household names in today’s world. However, as a marketing student at the University of Westminster and an Intern at Telligent, I’m more interested in how businesses can use social media to improve...

API Healthcare is the largest healthcare‐specific vendor of workforce management solutions to the healthcare industry. So why adopt a social support community ? API Healthcare’s CEO promised its clients that the company would provide them with a...

Looking to expand your knowledge on social and find out how online communities can benefit your organization? If so, we have a great resource for you! The American Marketing Association (AMA) recently worked with Telligent to create a social business...

San Francisco BlogWell San Francisco March 27, 2012 Home of the Golden Gate Bridge and historic Fisherman’s Wharf – Join us at the BlogWell conference in sunny San Francisco this week. Telligent is a sponsor and we'll have representatives...

Last year KMWorld named Telligent Enterprise 3.0 as one of the Trend-Setting Products of 2011 . This list spotlights innovative companies who have a product that has helped create, define, enhance, or sustain a specific market. For another consecutive...

Microsoft and Telligent have teamed up for the Get Social Tour – a worldwide tour that brings social business education to a city near you. This tour brings together top experts in social and business to share best practices for creating customer...

Has anyone in your organization asked these questions recently? Can our organization benefit from open innovation? How can I take my company’s ideas to business value? Is there an ideation and innovation management solution that is right...

As Director of Marketing Alliances at Telligent , whenever I hear about great news that our partners had a hand in or that highlights our customers, I am always eager to share it. Recently Telligent customer AICPA , the largest volunteer professional...

AvidXchange , an industry leading provider of automated bill payment solutions, works with a host of different industries and organizations, including customers such as Aetna, EastWest Bank, Brandywine Realty Trust and Equity Office Properties. As the...

As we announced two weeks ago, The Big Social 2012 date and location have been set. Today, we have more exciting news to share with you – registration is now open! In case you missed our first announcement with the date and place, here’s...

A fundamental belief of mine is that social should be part of a larger set of integrated experiences, not another destination or disconnected silo. That's why we have put so much energy into Telligent’s social platform: Telligent Evolution ...

McDonald’s sells french fries, but doesn’t sell onion rings. Why is that? There is an urban legend that states the first beloved sweetheart of Ray Kroc, Founder of McDonald’s Corporation, was killed when a huge burlap sack full of...

It’s back! And this time it will be even bigger, better and MORE SOCIAL . What am I talking about? The Big Social – Telligent’s annual user conference, where we spend three days immersing our attendees in a wide range of topics focused...