Last month, I announced that New York Times bestselling author Paul Spiegelman will kick off The Big Social 2013 with his keynote on employee engagement. Today, I have the added pleasure of introducing our second guest keynote – Doug Levy. Doug is the founder and CEO of MEplusYOU (formerly imc 2 ) and co-author of...

Last month I kicked off my community insights blog series. The first topic from the four-part series focused on measuring the health and vitality of your online community . Today, I want to spend some time focusing on topic #2, which highlights how Telligent helps you track how responsive your community is to questions...

In 2004 I picked up golf as a way to bond with my dad. Fast forward six years and now I’m a member of Titleist’s online community for golf enthusiasts and players. In the community, members can share their golf stories, discuss tips for improving their game, ask questions about products and talk about golfing...

From seeking expertise to crowdsourcing new ideas to discovering and sharing knowledge, organizations use online communities for support in a number of ways. So, you may already understand the importance and benefits of social support, but how do you implement it in the real world? Here are a few examples of companies that...

The final countdown has started for the end of The Big Social early bird pricing. Don’t let the clock run out on you! Preparations for The Big Social 2013 are really heating up – we recently announced New York Times bestselling author Paul Spiegelman as a keynote , posted an overview of the conference tracks...