Do you spend countless hours researching social? Have you heard about online community, but are unsure if it will be beneficial to your organization? Do you wish that there was one resource out there for the best tips and information on social media? If this sounds like you, then look no further!

We asked our customers, “How can we help you get started on the right path with social media and online community?” Overwhelmingly, people responded by saying they first need help to understand social, then educate others in their organization. You spoke, we listened. Based on popular demand, here’s a toolkit that explains the basics of social:

  • What is social media?
  • How do brands and organizations use social media for business?
  • What is an online community?
  • Is there a difference between social networks and online communities?
  • What are the basic functions of an online community?
  • How can I benefit from an online community?

Our toolkit makes learning easy. Plus, it includes valuable resources like social media guidelines, real-world examples, and links to the websites of industry analysts and other thought leaders who we recommend you follow.

Seize the moment! View this complimentary toolkit now.

P.S. We’re constantly updating our social toolkits to help you stay in-the-know, so visit early and often.