HealthStream helps healthcare organizations take care of their greatest asset: their people.
It was looking for a way to create more personal relationships with customers who are primarily nurses and healthcare professionals. It wanted to give them convenient, accessible support for its training & learning management, talent management, performance assessment and managing simulation-based education products.
HealthStream decided to get social with its support model. Here are three quick tips from this case study you can pick up from HealthStream to drop your support costs and improve your customer relationships:
Download the case study to pick up some more customer support tips from HealthStream.
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