Emerson is a diversified global manufacturing and technology company. The organization has approximately 133,000 employees and 235 manufacturing locations worldwide, and offers a wide range of products and services through their Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions businesses. Emerson Process Management, an Emerson business, is a leader in helping businesses automate their production, processing, and distribution in the chemical, oil and gas, refining, pulp and paper, power, water and wastewater treatment, mining and metals, food and beverage, life sciences, and other industries.

Emerson Exchange 365 is the online community for the Emerson Global Users Exchange, a technical and management conference. Like the annual user conference, the online community brings together industry leaders, Emerson experts and customers to facilitate the sharing of knowledge, experiences and application information, but year round. Here are some of the benefits of extending the conference with an online community, taken directly from the Emerson Process Experts blog article “Online Communities – What’s In Them For You?”:

  • Connects Exchange participants 365 days a year
  • Supported by Emerson Process Management
  • Provides an everlasting communication channel (SEO helps with discovery)
  • Provides a channel for global users
  • Social networking – profiles, photo albums, groups, friends, chat, message
  • Sharing information via forum, blogs, videos

Within the community, the Board Member Blog shares the thoughts, comments and ideas of the Emerson Global Users Exchange board of directors. It pulls in blog articles directly from the Emerson Process Experts blog, authored by Jim Cahill, Chief Blogger, Surface Dweller, and Head of Social Media for Emerson Process Management. (The surface dweller metaphor comes from an article Jim wrote,Surface key to social network success.”) Led by Jim, the Emerson Process Experts blog earned the 2010 "Best Corporate Blog" award from BtoB Magazine.

Telligent is fortunate to have Jim join us as a speaker this year for our user group conference, The Big Social. Co-presenting with Lionel Menchaca, a 17-year Dell veteran and Chief Blogger at Direct2Dell, Jim will help us explore the ins and outs of corporate blogging. Together, Jim and Lionel will cover everything from best practices for content and delivery to what it means to serve as chief blogger for the organization.