Here’s a sneak peek at the new notifications enhancement that’s coming in our spring software release. Today, community members receive an email alert notifying them when something of interest has happened in the community. Oftentimes, they read the summary from their email but don’t click through to visit the community. Why? Because they received all the information they needed directly in their inbox.
Yes, this can be a productivity boost for people who prefer to interact primarily via email. However, it is not the best way to create a more responsive and engaged social community. Our upcoming enhancement seeks to maximize engagement by keeping community members connected with real-time notifications delivered within the community experience on an as-it-happens basis. These notifications feel serendipitous, offering a sense of anticipation and interest that email can’t.
Members can control what notifications they receive live alerts for while online in the community, staying up to date when:
How do notifications work?
When something relevant to a community member occurs in the community, the following types of alerts appear:
A desktop notification appears (if the member has opted into these via their browser or operating system) when the community is minimized.
And, notifications can be modified and enhanced. Telligent’s enterprise social platform plugin model makes it easy for programmers to make modifications like:
**Note: Notifications will be generally available this spring with Telligent Community 7.5 & Telligent Enterprise 4.5.
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