Browse by Tags

We are fortunate in America to have a holiday that simply inspires “thanks.” Gifts are not expected, nor are there any ceremonies to which we feel obligated (unless of course you consider a trip to your in-laws a chore). It is one day out of our 365-day yearly cycle that we are fairly united...

Constellation Research recently recognized Telligent customers as “Protostars” , semifinalists in its SuperNova Award competition. We’re extremely proud that five out of 10 semifinalists in the “social business” category are our customers. Explorers. Pioneers. Unsung...

It’s always fun to be able to talk about the wins of our customers and partners . We have so many, but this particular story sticks out in my mind because of how one of our partners was able to help a customer quickly and effectively because of our ability to seamlessly integrate with Sitecore...

Professional. Trade. Non-profit. Affinity. Associations come in many different sizes and varieties, but all of them share some common goals: “to better understand the needs and wants of our members” “to spread messages about our organization's mission and increase cause...

With global expansion, new customers and new talent, I am pleased to report Telligent's record-breaking sales quarter ending January 31, 2011. We have experienced a lot of growth and innovation so far this year with the addition of the Paris office, and the launch of our new thought leadership series...

There is a great piece by Seth Godin entitled, " In search of customer intimacy ." Often one of the initial goals of starting a community is to give customers a chance to connect and a support forum in which to share their issues. While these are good goals, you will miss the true potential...

Recently, I’ve helped a growing number of customers develop what they’re calling a corporate community strategy. While their goals vary to some degree, the desire to grow or improve “community spirit” is a constant, and they all want their strategy to encompass both external and internal efforts and...

Todd Defren ’s “ Audience Targeting in Social Media ” blog entry compelled me to finish my own post on the topic that’s been stuck in my Drafts folder for the past few months. In the modern business life cycle of the Web 2.0 era, people are much more connected in breadth and...

Dion Hinchcliffe is spot on (as usual) in his blog entry about 12 Rules For Bringing 'Social' To Your Business , which is definitely a must-read. However, "social business" or “making a business more social” is just one aspect of the modern business life cycle. Being social...