Today, I am really excited to announce some great product news - the beta release of our latest community integration, Telligent Connect for Microsoft ® Lync BETA . This new integration connects a leading community software platform with Microsoft Lync Server 2010. What does this mean? Enterprise...

In today’s modern workplace, online social communities are quickly becoming a requirement to conduct business with your customers. When it comes to implementing community, most companies are looking for a turnkey solution that can be deployed rapidly while eliminating the headache and expense of...

There is a lot of excitement around Telligent Community 6.0 and Telligent Enterprise 3.0. One of my favorite new capabilities is around the new "Widget Studio." It makes building and extending the user experience super easy. Let's go through the exercise of building a simple widget....

Each year our annual customer event, The Big Social, gives us an opportunity to discuss product ideas with our diverse range of customers and partners. During this year’s event, I sat down and chatted with one of our partners and was really impressed with how they are helping social communities...

Because organizations manage multiple systems, inside and outside of the enterprise, maintaining user profiles can be a struggle. Our goal is to simplify profile management. Both Telligent Community and Telligent Enterprise feature social profiles that allow people to customize their profiles so that...

Your customers and prospective customers expect social capabilities that help them collaborate and connect with relevant information. Recent industry research shows that 80% of online consumers in the US use some form of social tools. Today, people expect your brand to engage them in social channels...

Telligent is furthering our integration with Microsoft technologies, enabling companies to leverage best-of-breed social community software with their Microsoft investments. Built on a Microsoft infrastructure, Telligent is committed to providing deep integrations with and in support of Microsoft technologies...

“Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.” – Ferris Bueller We are moving quickly every day. It’s just the nature of this social business. Fast and social. But, I am always so glad when I can take a moment to stop and...

Working with many clients, I always get asked for advice on guidelines around extending Telligent Evolution’s capabilities. Through these conversations, I’ve compiled and summarized the insights that I commonly provide to our customers and partners. These are relatively high level insights...

Here’s a sneak peek at the new notifications enhancement that’s coming in our spring software release. Today, community members receive an email alert notifying them when something of interest has happened in the community. Oftentimes, they read the summary from their email but don’t...

Social is the new norm. To better help support our customers’ rising social needs, today we are formally introducing our new tiered Telligent Partner Program . I’m excited by the diversity of our current partners and for the new ones that we will gain momentum with as we work together to...

Innovation. Industry Growth. Product Enhancements. These are all things that Telligent focused on in 2011 and will continue to focus on in 2012. In September, Telligent welcomed customers and partners from around the globe to The Big Social, our annual user conference in Dallas, Texas. The Big Social...

A core belief of Telligent since its founding in 2004 is that software can be used to connect people and information more effectively. A central tenant of this belief, that has been refined over time, is: "Social isn't a destination, but instead a set of experiences." What we mean...

Reputation, gamification, badges and rewards are all hot topics these days, especially in the context of online communities. By recognizing and rewarding community participation, you foster a valuable cycle of engagement. Your customers, partners, prospects and even employees create content (ask questions...

Another big change is coming from Facebook – it announced that it will be removing the Discussions tab application from all Pages on October 31, 2011. Despite AppData showing millions of monthly active users, Facebook is turning off the app that allows Pages to host forums. Inside Facebook describes...

A fundamental belief of mine is that social should be part of a larger set of integrated experiences, not another destination or disconnected silo. That's why we have put so much energy into Telligent’s social platform: Telligent Evolution . Our customers use Telligent Evolution to power both...

In an earlier post, Social Business and the Evolution of the Social Platform , I touched briefly on how Telligent’s platform APIs can be used within other systems, such as Sitecore , to deliver social functionality natively within those systems. Today, I want to expand on why this is important...

It’s always a big accomplishment at Telligent when we announce our latest releases. With the new release of Telligent Enterprise 3.0 combined with Telligent Evolution 6.0, we’ve gone further than any other vendor in social enterprise collaboration in transforming the enterprise with social...

A better social community experience with Telligent and Sitecore together! As the demand for social continues to skyrocket, many IT and marketing departments struggle with how to integrate social communities and their existing Web solutions. They need a way to marry top-of-the-line Web content management...

Today at Telligent we realize a significant milestone in our vision that we laid out nearly 7 years ago. With the launch of the Telligent Community 6.0 suite we have gone further than any other software vendor to empower companies to deliver not just another social application, but an integrated platform...

Microsoft TechNet features a great governance paper on SharePoint to help organizations plan for successful implementations inside the enterprise. In it, the Governance Model pyramid (shown below) explains how different parts of a SharePoint portal are typically used. The pyramid illustrates how portal...

In-depth training videos. Short 3-5 minute lesson plans. 24/7 on-demand access. These are all components of Telligent’s new e-learning community – Telligent University. Telligent University is now open for enrollment to Telligent customers and partners. It provides comprehensive, yet cost...

Telligent is developing a series of exciting innovations around search for Telligent Enterprise and Telligent Community . Our customers who use Microsoft will be delighted to learn that many of these advancements are centered on integrating Telligent search experiences with Microsoft SharePoint. For...

Here’s a sneak peek at another enhancement we’re introducing as part of our spring software release – chat. Along with onsite notifications (which I blogged about last week ), chat enables a more responsive and engaged community. This leads to more rapid collaboration and decision making...

Here’s another sneak peek at what’s coming as part of our spring software release. In addition to onsite notifications and chat , social ideation is another enhancement to look forward to. Social ideation encourages community members to respond to challenges, suggest ideas, vote on which...