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From its very beginnings, the internet was designed to connect people to people and to information. Back then, tools like newsgroups and email were getting the job done. Of course, today an ever-growing number of interactive tools are at the disposal of the internet marketer. Spreading messages about...

Working with many clients, I always get asked for advice on guidelines around extending Telligent Evolution’s capabilities. Through these conversations, I’ve compiled and summarized the insights that I commonly provide to our customers and partners. These are relatively high level insights...

With global expansion, new customers and new talent, I am pleased to report Telligent's record-breaking sales quarter ending January 31, 2011. We have experienced a lot of growth and innovation so far this year with the addition of the Paris office, and the launch of our new thought leadership series...

In Part 2 of my “Elements of a Vibrant Online Community” series, I presented the people-oriented factors of audience segments and user types as critical components of a successful online community strategy. In this blog entry, I will provide practical examples of these two factors...

As I had described in a blog entry a few weeks ago, being “social” is just one aspect of the modern business life cycle . In this post, I highlight several different kinds of connections that people may have within teams, communities, and networks that are more than just social and not the...

Todd Defren ’s “ Audience Targeting in Social Media ” blog entry compelled me to finish my own post on the topic that’s been stuck in my Drafts folder for the past few months. In the modern business life cycle of the Web 2.0 era, people are much more connected in breadth and...

[Update: The title for this blog entry should be renamed to "using topic clouds to reveal order from complexity " since chaos by definition cannot have order. Thanks to @erobillard for pointing that out .] As the amount of digital and social media content continues to increase exponentially...

"Why?" is the most profound question that anyone can ask about anything. Here are two of my favorite answers to the question, "Why?" from the movie, The Matrix Reloaded . The Merovingian answers his rhetorical question to Morpheus, " Do you know why you're here? "...