The visionary behind Telligent's product development and innovation, Telligent's Founder and Chief Technology Officer, Rob Howard oversees product development and the company's technology roadmap.

A true pioneer in social enterprise software, Howard is known throughout the industry as an authority in social community and collaboration software. His roots begin at the frontiers of social technology with his contribution to the development and adoption of Microsoft's Web platform technologies—where he helped create and nurture the innovative ASP.NET community.

In 2004, he expanded his vision for customer engagement when he founded Telligent, the first-to-market integrated online community software. A social software forerunner, Howard also understood the power of community analytics, making Telligent the first-to-market with an application to address this need.

Working with world class customers including Dell, MySpace.com and Microsoft, Howard has put his expertise and insight to work for organizations of all sizes wanting to apply the value of collaborative work to their business.

An expert at developing enterprise collaboration software, he has authored several books on the topic of software development and speaks at conferences worldwide on the topics of social computing and software development. Howard is a member of the Lonestar chapter of the Young Presidents' Organization, and he earned his bachelor's of business administration from Baylor University.

As Telligent's Chief Operating Officer, Randy Skinner is responsible for the strategic and operational leadership of Telligent's worldwide client services, education, delivery and customer care organization. Skinner brings over 20 years of experience in the software industry to the Telligent executive team, including enterprise software management, business process management, and overall operations. Skinner joined Telligent in the role of Chief Operating Officer in October 2011.

He previously served as Regional Vice President of Consulting for Oracle, where he was the driving force behind the development and management of Oracle’s consulting practice for the insurance global business unit, which grew to service more than 1,000 of the world’s leading global insurers. Prior to Oracle, Skinner served with Skywire Software as Chief Operating Officer and with Docucorp as Senior Vice President of Consulting. During his 16 years at Docucorp, Skinner instituted the company’s first professional services organization and grew it to a global department that generated more than $25 million in annual revenue.

A long-time resident of Atlanta, Skinner attended Georgia State University and holds a degree from Control Data Institute.

With more than 20 years of leadership experience in enterprise software marketing, sales, business development and social strategy, Chief Marketing Officer Wendy Gibson uses her expertise and customer focus to guide Telligent's continued success as the leading social community platform provider.

Gibson owns the overall global strategy and execution of Telligent's strategic marketing program including product management, partnership development, marketing communications, branding, demand generation and strategic positioning. Additionally, she carries the responsibility for Telligent's community strategies and heads up many of Telligent's online communities. Gibson blogs frequently about what makes communities successful, how customers use communities to solve business objectives, as well as the latest trends and adoption rates.

Most recently, Gibson served as vice president of business development at Oracle's Insurance Global Business Unit. Previously at Oracle, she was vice president of product marketing. From 2001 to 2008, Gibson was chief marketing officer and chief operating officer at Skywire Software, where she led marketing and operations through eleven acquisitions. This tremendous growth eventually led Oracle to purchase Skywire Software in 2008. Gibson also served as vice president of marketing at Handango and held various sales and marketing positions at American Airlines, and Sabre Holdings where she helped develop and expand Travelocity through online distribution deals and content.

Gibson earned a bachelor's of business administration degree in business and marketing from the University of Texas at Arlington and attended Southern Methodist University.

As Chief Financial Officer, Kristin Reichert is responsible for accounting, finance, tax, human resources, and office administration for Telligent. Previously, Reichert was the Controller of Skywire Software, and enterprise software company. As part of the leadership team at Skywire Software, she presided over the financial aspects of multiple acquisitions and their subsequent integrations, and eventually a leveraged buy-out.

Prior to Skywire Software, Reichert was a senior financial analyst with Docucorp International, a publicly traded document management software company. She also worked at PricewaterhouseCoopers in public accounting. Reichert is a certified public accountant and has bachelor's and master's degrees in accounting from Southern Methodist University.

Serving as SVP of Worldwide Sales, Steve Poncini focuses his social expertise on ensuring Telligent's customers reach optimal success with their community and collaboration initiatives on a global scale. Poncini has overall responsibility for establishing Telligent's global presence in regards to sales and field operations.

With Telligent since 2008, Poncini has served in pivotal roles based out of the London office, including Director of International Sales and Vice President of Sales - Europe, Middle East and Africa (EMEA). Prior to joining Telligent, Steve worked in sales and management positions at a number of enterprise software companies, including BEA Systems, Plumtree Software and Oracle. As a result of his work in both the US and Europe, Poncini has gained a wealth of experience that ranges from building strong customer relationships and partner channels to executing a global sales strategy.

Poncini graduated from the University of Washington.

Senior Vice President of Product Development Richard Zicchino brings to Telligent a rich background in enterprise software and social technology. With an eye for security and scalability, Zicchino leads the company's product development, quality assurance and delivery, Telligent's OnDemand offering. In addition, Zicchino guides Telligent's customers on integration and extension of Telligent products and works closely with Telligent's partners worldwide.

Prior to joining Telligent, Zicchino served as release management director at Oracle. There, he led the effort to integrate the Skywire Software development team into Oracle by implementing a common set of processes and tools, including a development collaboration site. At Skywire Software, Zicchino served as director of operations performance management, working with the executive management team to develop their enterprise software strategy, while also directing support, development, professional services and hosting for a variety of software products. Prior to Skywire Software, Richard acted as general manager of iWave Integrator (now iWave Software), where he lead the overall operations of the division, including product development, services, support for enterprise software, marketing and sales. Before joining Skywire Software in 2003, Zicchino worked with Attenza and Fujitsu Network Communications.

Zicchino holds a bachelor's of business administration in business computer information systems from the University of North Texas.

As Vice President of Product Management at Telligent, Scott Kirkland is responsible for product management, solution engineers and Telligent's customer advisory board. Scott brings more than 15 years of experience in technology marketing, sales and product management to the Telligent executive team.

Kirkland's main focus is on helping lead the endeavors of the Product Management team. From owning the product roadmap to working one-on-one with customers to build requirements and understand product needs, Kirkland plays a vital role in overseeing the direction and implementation of Telligent's products.

Before joining Telligent, Kirkland served as Vice President of Marketing and Product Management at Apptricity. Kirkland also served as Vice President of Product Management for Global 360. At Global 360, he drove the product strategy for the company's industry-leading suite of Business Process Management (BPM) solutions. He also held leadership positions at Cisco Systems and the United States Air Force.

Kirkland earned his bachelor's of science degree from the United States Military Academy (West Point) and a master's of business administration from Auburn University.

With a deep dedication to a superior customer experience, Vice President of Customer Care John Rabara places top priority on customer service, customer support, education, and partner support. Drawing on his enterprise experience integrating new technology with existing systems, Rabara uses all the social tools at his disposal to provide community-based support to Telligent customers and partners. It's a world-class level of support imbued with Telligent's core values.

Previously, Rabara served as director of sales consulting at Oracle, where his responsibilities included enterprise product support, sales leadership and support, and strategy development. Rabara also served as the director of customer solutions at Skywire Software, focusing on development, implementation and support for one of the company's core products. Prior to Skywire Software, Rabara acted as sheriff product manager/developer of The Software Group (now Tyler Technologies), where he was part of the team that developed the enterprise Odyssey product.

Rabara earned his bachelor's of business administration with a focus on business analysis, management information systems from Texas A&M University.

In her role as Senior Vice President of Client Services, Cecilia Edwards helps customers take full advantage of enterprise community software and service solutions. With more than 15 years of corporate strategy experience, Edwards leads Telligent's strategic consulting and training efforts with a strong focus on exceeding customer expectation on service delivery. Edwards has served in a variety of strategic roles for enterprise companies like 21st Century Group, The Boston Consulting Group, and in a wide range of industries, including health care, financial services, high tech, and others. Also, a veteran of the U.S. Air Force, Captain Edwards directed the activities of three satellite programs and supported the launch of five Titan II and Titan IV rockets.

Edwards dedicates her free time to youth entrepreneurship and education programs where she serves as a board member and former chairman for the Network for Teaching Entrepreneurship Greater Dallas Chapter. Edwards holds a master's of business administration with an emphasis on strategy from the University of California, Berkley, Walter A. Haas School of Business and a bachelor's in mathematics from Smith College.