Visit the community

Product:

Telligent Community

Solution:

Social Customer Service

Industry:

Technology

Location:

Global

Microsoft enables peer-to-peer support for a large customer base on a lean budget. Its online community results in high traffic rates, community answer rates are 60%+ and 100% of support is handled via the online community.

"Telligent helped us build more than just a community. They helped us build an entire business, including a platform and a strategy."

Community Strategist, Microsoft