API Healthcare Customer Success Story
Social Customer Service
API Healthcare launched a social community to support clients, enable client networking and collaborate on product development. It improved client relationships, crowdsourced customer support and enabled collaborative R&D and innovation.
"We chose Telligent because its community platform includes a comprehensive set of social tools and seamlessly integrates with Microsoft Outlook and SharePoint out of the box. Telligent's social analytics were also a key differentiator."