Product:

Telligent Community

Telligent Analytics

Solution:

Social Customer Service

Industry:

Technology

Location:

United States

API Healthcare launched a social community to support clients, enable client networking and collaborate on product development. It improved client relationships, crowdsourced customer support and enabled collaborative R&D and innovation.

"We chose Telligent because its community platform includes a comprehensive set of social tools and seamlessly integrates with Microsoft Outlook and SharePoint out of the box. Telligent's social analytics were also a key differentiator."

Jeff Koski, Sr. Director of IT, API Healthcare