Beck Ag Customer Success Story
Telligent Community Cloud
Social Customer Service
Beck Ag created an online community to enable 24/7 peer support and knowledge exchange among agriculture professionals and ag companies. It was 100% funded by ag companies and, since launch, revenue from clients sponsoring private discussion groups has tripled.
"Community members love talking to their peers about the ag industry in a private, protected area without the noise of other social networks and non-ag professionals."