Visit the community

Product:

Telligent Community

Solution:

Social Customer Service

Industry:

Technology

Location:

Global

Texas Instruments created an online community for peer support and customer engagement. The community enables the sales cycle by getting prospective customers the information they need at the right time, and includes more than 900,000 questions and answers, which enhances its support process.

"Customers love having access to a TI engineer. Our customer service model scales to accommodate everyone, from large enterprises to small businesses."

Aimee Kalnoskas, Worldwide Manager, Community & Social Media, Texas Instruments