Dell TechCenter Customer Success Story
Product:
Telligent Community
Solution:
Social Customer Service
Industry:
Technology
Location:
Global
Dell delivers exceptional customer service on a global scale before, during and after the sale. With more than 300,000 monthly community visitors, it increased community Web traffic 30%, increased sales and improved its product R&D processes.
"With Telligent we were able to create an interactive community that enhances the customer experience."
Jeff Sullivan, Sr. Marketing Manager, Communities and Social Media, Dell
