Product:

Telligent Community

Solution:

Social Customer Service

Industry:

Technology

Location:

Global

Dell delivers exceptional customer service on a global scale before, during and after the sale. With more than 300,000 monthly community visitors, it increased community Web traffic 30%, increased sales and improved its product R&D processes.

"With Telligent we were able to create an interactive community that enhances the customer experience."

Jeff Sullivan, Sr. Marketing Manager, Communities and Social Media, Dell