Articles

  • CMSWire’s Top 10 Hits of 2013: Social Business

    In global companies of all sizes, companies are using social business technologies to help people connect, communicate and share information. Over the course of 2013, there were a vast amount of stories published on everything from email and employee engagement to gamification and leadership. And, as the year came to a close, CMSWire took time to recap its Top 10 social business stories of 2013. Among the Top 10 list is the interview Zimbra’s CTO, Rob Howard, did with CMSWire editor, Barb Mosher Zinck, around the Zimbra acquisition and the future of email. You can read Barb's article...
  • CMSWire: Gamification - Game With the Concept?

    Zimbra’s CTO, Rob Howard, shares his thoughts around gamification in the recently published CMSWire article titled “ Gamification: Game With the Concept ?” The article asks if gamification is here to stay and quotes Rob and other industry experts on this discussion. Throughout the article, Rob shares his thoughts on what gamification is and the considerations organizations should take into account before implementing it. Read the full article here .
  • DestinationCRM: Best Practices for Marketing in an Online Community

    "If you build it, he will come." That famous quote might work for baseball stardom, but it probably isn't the best strategy for your online community. Like any business decision, you need a plan and a good framework for creating a healthy community to which people will keep coming back. Zimbra's Vice President of Marketing, Megan Yunker, recently shared a few online community marketing ideas that organizations can apply to fit their content, brand and audience. Learn more in her DestinationCRM article titled " Best Practices for Marketing in an Online Community . "
  • CMSWire: Rob Howard on the Zimbra Acquisition, Email's Future in Social Collaboration

    Telligent recently announced that it acquired Zimbra, a leading messaging and collaboration solution, from VMware. In addition, Telligent announced that it will merge the two businesses to form Zimbra, a new software company offering a unified social collaboration suite. Following this news, CMSWire editor, Barb Mosher, sat down with Telligent founder and CTO, Rob Howard, to learn more about the acquisition. In her recent article , she shares Rob's thoughts surrounding email, the 90-day plan for the combined company and insight into what to expect from the combined company moving forward...
  • Social Enterprise Times: Vendor Scanner - Telligent

    Often times Social Enterprise Times gets questions from its reading asking which vendor they should choose to help transform their business with social. As a solution and way to help their readers out, the publication started a new series that highlights social business vendors. As a kickoff to the new series, Telligent was one of the vendors highlighted. Telligent's vendor profile answers questions ranging from what makes Telligent unique in the industry to inquiries about data ownership. Learn more about Telligent and take a look at Telligent's full vendor profile here .
  • The Dallas Morning News: Dallas-based Telligent buys assets of Zimbra, plans to operate under the new brand

    The acquisition gained immense coverage by The Dallas Morning News, both online and in their print edition of the daily newspaper. The Dallas Morning News editor Sheryl Jean caught wind of the recent news of Telligent acquiring Zimbra from VMware and published an article spotlighting the announcement. The article highlights the thoughts of Telligent's CEO and what the acquisition means. Read the entire article here .
  • The New York Times: VMware Sells Zimbra Amid Shift in Strategy

    The New York Times recently spotlighted Telligent's recent acquisition of Zimbra from VMware. Telligent will combine with Zimbra to form a new software company offering a unified social collaboration suite built for the post-PC era. The article focused on Zimbra's background, the recent acquisition and the strategic advantages of the acquisition. Read the full article here .
  • Lake Highlands Today: Summer Reading on the Horizon

    Lake Highlands Today recently published an article highlighting the involvement of Vickery Meadow Youth Development (VMYDF), Entrepreneurs For North Texas (EFNT) and Member Companies of EFNT in a recent book drive. EFNT asked its Member Companies to hold book drives at their local offices across the Dallas metroplex. And thanks to the donations from Telligent and other EFNT Member Companies, more than 1,100 books were collected. Monetary donations were also made to VMYDF to help buy additional books, totaling 4,800 summer reading books collected for elementary students. And on the day that the...
  • Lake Highlands BubbleLife News: Vickery Meadow Hosts Successful Summer Reading Drive

    Entrepreneurs For North Texas (EFNT) and Vickery Meadow Youth Development Foundation (VMYDF) recently joined forces for a Summer Reading Book Drive. With the help of local EFNT Member Companies, including Telligent, more than 1,100 books were donated. Monetary donations were also given to VMYDF that helped buy additional books, totaling 4,800 elementary summer reading books collected for second and third graders. The day of the student book pick-up at the two designated North Texas Elementary Schools, EFNT and Telligent had employee volunteers present to support the summer book drive. Volunteers...
  • DestinationCRM: Telligent Partners with SoCoCare for Social Customer Service

    SoCoCare and Telligent recently announced a partnership for social customer service. Through the partnership, Telligent and SoCoCare are developing deep integrations to bring community traffic into SoCoCare’s platform, providing a singular console for agents and supervisors to seamlessly drive agent responses back through Telligent communities. Additionally, Telligent community content will be available as resources for agents to push knowledge base responses out to social channels, such as Facebook and Twitter, as well as to community authors - all through the SoCoCare platform. Read...