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Telligent was one of the first entrants into the social networking market. Well before the term "Web 2.0" was coined, Telligent released the first integrated online community platform and has since pioneered numerous advancements in collaborative
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  • Blog Post: CMSWire: 10 Ways to +1 Your Community This Year

    Long before there was Google+, the concept of +1 was used to address the topic of extraordinary customers service. So what is meant by the concept of delivering plus one? In the recent CMSWire article by Telligent SVP of Client Services, Cecilia Edwards , she fully explains the premise behind that statement...
  • Blog Post: CMSWire: The Community is Correct 91% of the Time

    In this CMSWire article, Telligent Founder & CTO, Rob Howard , gives insight into what he thinks is the future of community – in particular, he focuses on the wisdom of the crowd. Throughout the article Rob discusses social rank in the future, content relevancy, the growing importance of the...
  • Blog Post: Join Panelist Rob Howard October 26 at NOON for CMSWire Tweet Jam: 3 C's of Customer Experience #CXMChat

    Telligent Founder and CTO Rob Howard will be among the leading experts that will serve on the panel for the upcoming CMSWire Tweet Jam that will take place Wednesday, October 26 at noon (central). This month, the Tweet Jam will focus on discussing the three C's of customer experience: Content, Community...
  • Blog Post: CMSWire: Eye on 2012 - Community and Your Digital Business Lifecycle

    In this CMSWire bylined article written by Pete Iuvara, he discusses the world of digital business. He specifically feels that Digital Marketing, Customer Engagement, Social Media Integration, Mobile and Cloud Computing got a lot of attention this past year; and rightfully so. In line with these areas...