For the last four months, we have been a customer of our own product, using Telligent Community to launch the new telligent.com site. Our goals at the beginning of the project were to:
From our perspective, we hit or exceeded each of these goals, but we're always open to feedback from you.
The most important lessons we learned during the use of our own product:
Bottom line: Telligent Community is a powerful collaboration application. You can significantly lower your customer support costs, listen to conversations about your products and services, and engage your external audiences in dialogues to drive improvements and innovation.
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