At Telligent, it’s been another busy year of providing insightful, engaging and newsworthy posts on our blog. And before moving forward, I want to say a special thank you to all of our readers, as our readership and traffic has continued to grow over the past year. Thank you for your support and continued interest in the Telligent blog.

As we prepare to put 2012 to bed and embark on a new year, I’d like to take a moment to reflect on the past year. For me, as community manager, one of the things I like to do is put on my Reporty McScoops hat and do a little snooping to see what topics resonated the best with our blog readers in 2012. I like to call these “the faves”. The criteria? The posts Telligent blog readers loved and engaged with the most.

*Virtual drum roll please* Here’s the results of my year-end social-snooping on “the faves”...Enjoy!

#8
An Awesome Customer Experience Starts
with Great People on your CRM Team

by Jenn Emerson

(Awe, shucks everyone. Thanks! ;) )

#7
Making Social a Set of Experiences
Rather than a Destination

by Rob Howard


#6
Telligent Community 7.0
& Telligent Enterprise 4.0:
Elevating Customer Experience
within the Social Enterprise

by Rob Howard



#5
Build Your Brand, Build Your Community:
The Sitecore Social Starter Kit
Powered by Telligent

by Megan Yunker



#4
Telligent Awarded Microsoft Digital Marketing
Partner of the Year

by Patrick Brandt



#3
Social Business and the Evolution
of the Platform

by Rob Howard


#2
YammerSoft
 
by Patrick Brandt


#1
Social Business – 3 Keys to Success 
by Rob Howard