Gartner recently wrapped up its evaluation of social software in the workplace. Based upon completeness of vision and ability to execute, we’re pleased to be recognized as a Visionary in the space. This acknowledgement dovetails with the news of our recent acquisition of Zimbra and focus on unified collaboration.

For those unfamiliar with this market, Gartner describes the market for social software in the workplace as “vendors whose software products are used primarily to support people working together in teams, communities or networks. These products do not specialize in any particular business process or activity, but they are used to support a variety of collaborative activities (this is, they are general purpose). Products in this market are used mainly within enterprises, primarily by employees but also by external customer, suppliers and partners.” * For Telligent (Zimbra), we refer to this as enterprise social networks.

The collaboration and social software market is growing and gaining quite a bit of traction. Gartner believes that “it is forecast to grow to $1.4 billion in 2016, with a five-year CAGR of 13.4%.”* So what does that mean for organizations like yours? Likely, the interest in social software in the workplace will continue to grow as organizations increasingly recognize the benefits of being able to deliver on significant business objectives through an enterprise social network.

We believe this report is a reflection of the work that our customers are doing to build smarter, collaborative and more connected workplaces. Check out this recent webinar with Texas Instruments to learn strategies for launching your own enterprise social network. It will walk you through the steps that real-world organizations take to get business value through social collaboration.

(*) Gartner, Inc. “Magic Quadrant for Social Software in the Workplace” by Nikos Drakos, et al. September 10, 2013

About the Magic Quadrant

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