With a wealth of how-to information, customer support communities can alleviate the need for traditional, more time-consuming services such as phone and e-mail. By providing instant access to the answers, you can lower support costs and increase customer...

In this Fierce Content Management article by Ron Miller, Telligent founder and CTO Rob Howard discusses the importance of analytics in creating business value for Enterprise 2.0 technologies. "The reason analytics exist is to help users understand...

Telligent's Idara Reece is quoted in The Dallas Morning News. Reece recently represented Telligent at a Dallas social innovation forum for North Texas nonprofit leaders. "I see volunteer opportunities and I see how our software could help some...

Tom Kleckner of Collin County Business Press discusses Telligent in this short profile. “Collaboration has a clear plan and objectives, and it is measureable,” founder and CTO Rob Howard is quoted as saying. “To have a successful online...

There is no shortage of means for engaging in the social media landscape, and engage you must. But best practices are in short supply. Here are some guiding thoughts as you pick your way through the social engagement woods. Read thoughts from Telligent's...

DALLAS – November 10, 2009 – Telligent, a leader in community and collaboration software, will host a live webinar November 17 , at 11 a.m. CST. The 60-minute informational webinar will explore Microsoft Office Live’s new online customer...

DALLAS – November 3, 2009 – Telligent, a leader in community and collaboration software, announced today the appointment of Kelly Brashear as director of services. Brashear will report directly to the vice president of operations. In his new...

FRAMINGHAM, Mass.- October 26, 2009 - (BUSINESS WIRE) -In an effort to highlight applications vendors with revenues of less than $100 million who are adapting and innovating around current shifts in the software market, IDC has identified ten innovative...

DALLAS--(August 18)--Telligent, a leader in community, collaboration and social analytics software, today announced the availability of version 3.0 of Telligent Analytics (previously called Harvest Reporting Server). The latest version of Telligent’s...

BOSTON (Enterprise 2.0 Conference, Booth No. 413) and DALLAS – June 23, 2009 – (BOOTH 413, Enterprise 2.0 Conference) – Telligent, a leader in community, collaboration and social analytics software, today announced the availability of...

David Riggs, Editor-in-Chief of asp.netPRO, made the official announcement today: "The ballots for the annual asp.netPRO Readers' Choice Awards have been cast, collected, and counted. I am pleased to inform you that Community Server has been...

Please join Telligent September 7-8 at Gov 2.0 Summit in Washington, D.C. Read the full post for more details on this upcoming event.

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Telligent founder and CTO Rob Howard presented the APAN success story on Wednesday, June 23, during the webinar, How Governments are Harnessing the Value of Community and Collaborative Technologies: A Haiti Case Study. Read this review of his presentation and find out where to find the archived webinar, as well as the full APAN customer success story.

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At the Gov 2.0 Expo last week in Washington, DC, Telligent founder and CTO Rob Howard presented a real-world example of how the Department of Defense put "open" government objectives to work in Haiti. The DOD's All Partners Access Network (APAN) leveraged community software to coordinate relief efforts following the earthquake in Haiti. Read the full post for details.

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