DALLAS--(August 18)--Telligent, a leader in community, collaboration and social analytics software, today announced the availability of version 3.0 of Telligent Analytics (previously called Harvest Reporting Server). The latest version of Telligent’s analytics software represents the company’s ongoing commitment to innovation and enterprise collaboration.

With extensive reporting capabilities, Telligent Analytics is the first comprehensive analytics program that allows organizations to understand user engagement both inside and outside of the organization through comprehensive social, Web and listening tools, providing an integrated 360-degree view of connections and user activities.

The new release of Telligent Analytics includes significant enhancements around Web analytics, topic discussion and community-user analysis, making it easy to view and understand the influence of various users, as well as the make-up of each community. In addition, the new release includes rebranding to simplify and clarify Telligent’s product names and messaging.

“I know what’s going on in my community now,” said Kevin Williams, director of marketing for the National *** Cancer Foundation. “Telligent Analytics allows us to measure the overall sentiment and tailor messages to the community, while connecting one-on-one with those members who are in need.”

Within the enterprise, Telligent Analytics 3.0 provides actionable data on internal collaboration initiatives to assist in increasing adoption of social computing tools, identifying subject matter experts and influencers, and more deeply understanding internal collaboration activities. Outside of the enterprise, Telligent Analytics 3.0 helps to prove the value of online communities by measuring time-to-solution rates, analyzing user contributions, indicating trends and enabling managers to share reports and learn from customer conversations.

“We have changed the game with this version of Telligent Analytics,” said Rob Howard, Telligent’s founder and chief technology officer. “Our customers can now understand and measure what is happening in their communities in a way that is much more complete than ever before.”

Telligent Analytics 3.0 helps companies understand engagement through several channels, including Web analytics layered over social analytics, providing the first comprehensive overview of exactly where online customers are going, what they are saying, and how influential they are. New Web analytics capabilities enable a deep-dive into customer loyalty, usage patterns, visitor sessions and time-on-site. The application works in harmony with Telligent Community 5.0 and Telligent Enterprise 2.0.

“Telligent Analytics was one of the major components that led us to choose Telligent for our community of validated investors,” said Mike Mostransky, product & community manager of The Investor Network™. “With Telligent Analytics, we are able to provide valuable statistics, trends and community sentiment for the brokerage firms and corporations that utilize The Investor Network.” The Investor Network, theinvestornetwork.com, is a new investment-oriented social networking site for validated investors from Broadridge Financial Solutions, Inc. (NYSE:BR), a leading global provider of technology solutions to the financial services industry.

Selected features of Telligent Analytics include:

• • Web analytics (traffic analysis) layered over social analytics (engagement, influence, sentiment, etc.)
• • Ability to quickly identify changes or anomalies in conversations, monitor topic relevance, and measure
•    "brand buzz"
• • User identification analysis to foster a more accurate understanding of each individual in the community, as well as
•    the overall make-up of the community

 In addition, Telligent Analytics 3.0 contains new features to identify top influencers within a whole community or within groups, and expanded reporting functionality to enhance organizational decision-making.

To learn more visit www.telligent.com. To learn more about National *** Cancer Foundation visit www.nbcf.org. To learn more about Broadridge Financial Solutions, Inc. and The Investor Network visit www.theinvestornetwork.com.

 About Telligent

Telligent is an enterprise collaboration and community software company. The company’s fully-integrated platform and portfolio of applications transform how organizations listen to, engage and measure interaction with customers, partners and employees. Telligent powers collaboration for many of the world’s largest brands, including Dell, Microsoft, Electronic Arts and Reader’s Digest. For more information, visit www.telligent.com.

© Telligent is a registered trademark. All other names, brands or products referenced are the service marks, trademarks or registered trademarks of their respective companies. All rights reserved.