Industry Articles

Procter & Gamble drove adoption of social networking tools by integrating them with existing with work processes. With more than 138,000 employees in 160-plus countries, the company needed a scalable, comprehensive tool to connect people and ideas...

Texas Instruments' customers use extremely technical products, such as digital signal processors. TI needed to provide answers to questions, without the customer sitting on hold with a call center, waiting for a representative who might not even...

Organizations have long encouraged employees to communicate through public blogs and other traditional tools, but companies are now rushing to find ways to connect their workers within the enterprise. A vast amount of valuable organizational knowledge...