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API Healthcare
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Tagged Content List
File:
AICPA Customer Success Story
Chris Kee
AICPA needed to ensure a strong pipeline for the profession and build awareness of the AICPA. They built association loyalty through social networking and collaboration. They decided to launch This Way to CPA, a targeted, online community for college students studying accounting. To learn more about...
on
Fri, Feb 3 2012
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API Healthcare Customer Success Story
Chris Kee
Problem: Replace legacy support portal with social community to enable peer-to-peer support and encourage professional networking Solution: Launch a social community to support clients, enable client networking and collaborate on product development Impact: Established online support community...
on
Fri, Mar 30 2012
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British Dental Association Customer Success Story
Allison Redmon
The British Dental Association (BDA) was looking for a way to enable communication and advice sharing among its growing membership of dental practitioners. In conjunction with Building Blocks, Ltd., who performed the build-out, deployment, and customization, BDA selected Telligent Community upon which...
on
Mon, Aug 23 2010
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Department of Defense - APAN Customer Success Story
Allison Redmon
The Department of Defense's All Partners Access Network (APAN) leverages community technology to enhance defense interaction, relief efforts, confidence-building and security cooperation between government entities, the US military, foreign militaries and non-government organizations. To learn how...
on
Mon, May 24 2010
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Guild of Sommeliers Customer Success Story
Chris Kee
Challenge: Create online community for wine professional to network and share knowledge with peers Solution: Foster member education and peer networking in a global online community Results: Increased membership sevenfold over four years through social engagement and knowledge sharing
on
Mon, Apr 9 2012
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HealthStream Customer Success Story
Chris Kee
Problem: Enhance customer communications and reduce support costs Solution: Built online support community to strengthen customer relationships and enable customers to crowdsource questions Impact: Reduced support calls and enhanced products through collaboration
on
Wed, May 16 2012
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Long Realty Customer Success Story
Allison Redmon
Long Realty, a leading real estate company in Arizona, was facing difficulties in collaboration among its more than 1,400 agents. They needed a safe harbor where agents and employees could share industry knowledge in real time. To learn how Long Realty leverages Telligent Community to create an innovate...
on
Thu, Jul 15 2010
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Microsoft Office Live Customer Success Story
Allison Redmon
Microsoft Office Live was suffering from low retention rates due to technical difficulties. They needed a way to support a large user base for free or low-cost products. To see how Microsoft Office Live leveraged Telligent Community to create a single, integrated site for community, content and support...
on
Thu, Apr 1 2010
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Mota-Engil Customer Success Story
Allison Redmon
Mota-Engil needed a place for employees to participate in the innovation process. Through collaboration with technology partner weListen, a robust innovation management platform was created. To learn more about how the platform is connecting Mota-Engil employees throughout the innovation process, download...
on
Fri, Jun 4 2010