Webinars

The State of Associations and Social Media

Chris Kee — Tue, 13 Dec 2011 22:11:59 GMT

Social media is changing how members learn about, join and stay engaged with membership and professional associations. In this webinar, you’ll hear from American Institute of Certified Public Accountants (AICPA), the largest volunteer professional association in the U.S. with nearly 370,000 members in 128 countries. AICPA created a unified social media and online community strategy to educate, network with and recruit new members.

Watch how to navigate your association through the social ecosystem to:

Build stronger relationships with and among your members
Boost organization awareness
Increase your membership base
Create a unified social strategy across social media sites (like Facebook, Twitter, YouTube) and online communities
Measure your progress with social and Web analytics
Connect a global membership base

Plus, pick up design and implementation best practices for your association community. Couto Solutions, an elite design development firm that implemented AICPA’s online community, shares tips for designing a world class community.

Online Communities for Market Research

Chris Kee — Thu, 01 Dec 2011 23:37:13 GMT

A survey is a snapshot; an online community is a movie, and in it, the characters are having an ongoing dialogue about your brand. According to the Fall 2011 GreenBook Research Industry Trends Report(GRIT), next year will bring massive growth of online communities in the field of market research. Don’t get left behind.

Watch CORE4 Research and Telligent engage in a discussion about the emerging importance of online communities for social market research. You will understand the key differentiators among in-person consumer panels, online communities and social networking sites like Facebook for market research and when to use the different methods. You will learn how CORE4 Research is turning consumer research into actionable takeaways in a matter of days and weeks with communities versus months with traditional research methods.

You will see how the research provider is adapting market research for mobile consumers with its Field Agent app. Innovations such as these are just a few reasons why CORE4 Research was recently named a 2011 SuperNova Award winner by Constellation Research.

Telligent Enterprise 3.0

Chris Kee — Wed, 03 Aug 2011 15:51:49 GMT

What if you could extend your company's investments in enterprise technology to extract even more value? With millions invested in your current infrastructure, what if you could serve data from these systems to employees according to the way they work? How would your corporate culture improve if employees were free to create their own work groups – groups infused with the information that lives in your business applications today in a community where collaboration and networking opportunities abound?

Watch Rob Howard, Founder and CTO of Telligent, along with Cecilia Edwards, Senior Vice President of Client Services, and Anna Van Sligtenhorst, Director of Product Management, show how Telligent delivers game-changing social employee experiences with Telligent Enterprise 3.0. During this one-hour session, Rob provides an overview of Telligent Enterprise 3.0 starting with background and goals for the new release as well as key functionality. Following a live demonstration, you'll learn about the path for upgrading to the new release and next steps for getting started.

Telligent Community 6.0

Chris Kee — Tue, 02 Aug 2011 22:21:40 GMT

Get Ready to Launch: Telligent Community 6.0

Discover How Telligent Community 6.0 Sets the Standard in Online Communities

What if you could create a unique online experience that inspires your customers to help one another, champion your brand, and motivate purchasing decisions? Think of all the ways this empowered network of customer advocates can inspire your company to create better products and deliver service that gets noticed for all the right reasons. Watch Rob Howard, Telligent Founder and CTO, along with Wendy Gibson, Telligent CMO, to learn how Telligent delivers game-changing social customer experiences with Telligent Community 6.0. During this one-hour session, Rob provides an overview of Telligent Community 6.0 starting with background and goals for the new release as well as key functionality. Following a live demonstration, you'll learn about the path for upgrading to the new release and next steps for getting started.

World Class Communities - Strategies

Chris Kee — Wed, 13 Apr 2011 20:34:09 GMT

Conversations about community are evolving from the topic of features and functions – the technical understanding of blogs, wikis, forums, and other social media tools – to value proposition. Strategies that leverage community as a means to delivering on your company’s unique value proposition create long-term competitive advantage.

Join Cecilia Edwards, Senior Vice President of Client Services at Telligent, to learn the seven keys for building world class communities that produce real business value.

We encourage you to download and share this presentation with your colleagues and join in the conversation on Twitter using the hashtag #WCCTelligent.

DELL: Evolving to Social Business

Vince Ford — Wed, 23 Feb 2011 05:41:49 GMT

DELL: EVOLVING TO SOCIAL BUSINESS

Best practices for community planning from Bill Johnston, Head of Global Community for Dell.

Most organizations are incorporating social media into their day-to-day business – and many are starting to wrestle with the challenges and opportunities of being “social” over the long haul: the resource commitment, the necessary changes in leadership and culture, and the responsibility to engage in conversation, collaboration and community with customers, prospects, partners, employees and other stakeholders.

Join Bill Johnston, Head of Global Community for Dell, to learn recommended strategies for community planning that will help your organization evolve to social business.

We encourage you to download and share this presentation with your colleagues and participate in the conversation on Twitter using the hashtag #EvolveCommunity.

Learn the Characteristics of World Class Communities (Slides)

Vince Ford — Wed, 26 Jan 2011 23:01:44 GMT

[View:http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=learnthecharacteristicsofworldclasscommunities-110126165619-phpapp01&stripped_title=learn-the-characteristics-of-world-class-communities&userName=Telligent=.swf:425:355]

Learn the Characteristics of World Class Communities

Today, everything is social. It’s the most revolutionary change in business since the introduction of email. Social is the “new normal” – every business has to have it. So why is it that some social strategies thrive while others wither and die?

Once you remove the shiny wrapper, there is an incredible amount of depth and value in using community software as a way to reach your customers. Join Telligent CTO Rob Howard and Sr. Director of Strategy Cecilia Edwards for their ground-breaking webinar, Learn the Characteristics of World Class Communities. Take this opportunity to hear expert views on how to transform your community from stale to “world class”, including how to:

Identify business objectives
Leverage the wisdom of the crowd
Provide privileged membership

View this webinar to learn how your organization can build a world-class community.

Learn the Characteristics of World Class Communities

Vince Ford — Wed, 26 Jan 2011 22:49:11 GMT

Learn the Characteristics of World Class Communities

Identify business objectives
Leverage the wisdom of the crowd
Provide privileged membership

View the on-demand webinar to learn how your organization can build a world-class community.

Spur Your Employees to Innovation (Slides)

Vince Ford — Wed, 13 Oct 2010 22:29:24 GMT

(Please register to download slides)

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Spur Your Employees to Innovation: A Mota-Engil Case Study

With globally dispersed project managers, Mota-Engil needed a cost-effective way to spur innovation and conversation. The organization found that the same few employees were consistently coming up with ideas, but they wanted more people involved in the innovation process. With the help of technology company weListen, Mota-Engil developed an innovation management platform called InnovationCast. Mota-Engil employees now have an award-winning transparent platform for conversation around innovation that allows the company to leverage valuable employee knowledge like never before.

Join Mota-Engil, weListen and Telligent for this 60-minute webinar to learn how to surface and evaluate employee-based knowledge, capture the innovation process from beginning to completion, align key employees with strategic initiatives and foster inter-department collaboration to enhance quality assurance.

Spur Your Employees to Innovation

Vince Ford — Wed, 13 Oct 2010 22:27:34 GMT

Spur Your Employees to Innovation: A Mota-Engil Case Study

Secrets to Building Sustainable Online Communities (Slides)

Vince Ford — Thu, 23 Sep 2010 17:20:11 GMT

(Please register to download slides)

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Webinar Recorded on September 22, 2010

While there are huge benefits to an online community, at least 70 percent fail. Yet despite this failure rate, leading communities aren't just surviving; they are thriving. What sets these communities apart from the rest? How can you sustain an online community that provides a competitive edge?

Now you can learn the secrets of a successful community, including:

The most common fallacies of online communities
The importance of getting beyond the technology to strategy
The impact of the community life cycle
The benefits of harnessing user generated knowledge

Join Telligent founder and CTO Rob Howard for Secrets to Building Sustainable Online Communities, and walk away with practical, action-oriented insights to help you transform your community from stale to effective.

Secrets to Building Sustainable Online Communities

Vince Ford — Thu, 23 Sep 2010 17:18:55 GMT

Webinar Recorded on September 22, 2010

Now you can learn the secrets of a successful community, including:

The most common fallacies of online communities
The importance of getting beyond the technology to strategy
The impact of the community life cycle
The benefits of harnessing user generated knowledge

How Governments are Harnessing the Value of Community and Collaborative Technologies: A Haiti Case Study (Slides)

Vince Ford — Tue, 06 Jul 2010 18:30:14 GMT

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(View slides on Slideshare.net)

Following the January 12 earthquake in Haiti, US Southern Command was charged with coordinating the Department of Defense response in support of the US Agency for International Development, involving the relief efforts of military, government, and non-government organizations. A swift decision was made that the All Partners Access Network (APAN) would be the central communication hub throughout the response. Built on Telligent Community, APAN was launched the next day - a full 10 months ahead of schedule. This use of community technology in Haiti saved lives and transformed disaster relief forever.

Join Telligent founder and CTO Rob Howard for a 60-minute webinar to learn how community and collaboration technologies were leveraged to coordinate the relief efforts of more than 300 different organizations. Howard will also show you how you can harness community technologies to collaborate across business units, autonomous organizations, global locations and time zones, and facilitate efficient exchange of critical information.

How Governments are Harnessing the Value of Community and Collaborative Technologies: A Haiti Case Study

Vince Ford — Wed, 23 Jun 2010 21:57:56 GMT

Telligent Product Portfolio: Overview & Demos

Telligent — Thu, 18 Feb 2010 22:37:45 GMT

Webinar Recorded on February 18, 2010

Transform how your company listens to, engages and measures interaction with customers, partners, prospects and employees with the latest versions of Telligent’s enterprise collaboration and community software. Find out how during this demonstration of the newly released Telligent Community 5.5, Telligent Enterprise 2.5, and Telligent Analytics 3.5

During this 60-minute web presentation you will learn how to listen to and engage customers through Telligent Community, see how easy it is to increase employee productivity and interaction with Telligent Enterprise, and find out how Telligent Analytics helps companies measure and understand user engagement.

Finally, catch a glimpse of the new enhancements of our most recent versions and participate in an interactive Q&A session with the presenter, Telligent Founder & CTO, Rob Howard.