Site Root

Forum Post: RE: Where are "reset password" emails queued?

Robert Miller — Wed, 16 May 2012 23:44:00 GMT

Thanks, Michael. Our password reset emails are being delayed by nearly an hour and we're not sure if the problem is with Telligent Community or some other part of our infrastructure. Bulk emails are delayed by several hours. How do I confirm that the emails have left the Job Scheduler? I don't see anything in the Event Log or in Job Scheduler's log.txt file.

Forum Post: RE: Undefined Tags

Michael Monteleone — Wed, 16 May 2012 21:54:00 GMT

I think instead of result.Tags[t].Name, you're looking for result.Tags[t].Value

Additionally, I would modify your check for 'undefined' from:

for(var t=0; t < result.Tags.length; t++) {

if (result.Tags[t].Name != undefined) {

resultElementTags.append("Tags: " + result.Tags[t].Name);

}

$.each(result.Tags, function(i, tag) {

if(typeof tag.Value !== 'undefined') {

resultElementTags.append("Tags: " + tag.Value);

}

});

Hope this helps!

Forum Post: RE: Soring Post Replies

ckuhlow — Wed, 16 May 2012 21:16:00 GMT

That's what I thought but just wanted to verify. Thanks.

Blog Post: Controlling Spam with Telligent Evolution

Michael Kelley — Wed, 16 May 2012 19:15:00 GMT

Telligent wants to help you understand what can be done to mitigate spam and control the quality of information being entered into your public communities. As such, we have a created a best practices guide that can be used to help protect communities running Telligent Community 6.0 from unwanted spam posts.

As always, if issues are encountered going through these best practices or if a spam issue comes up within your community we want to know! Please open a support ticket with us so we can work with you to protect your communities.

Wiki Page: Helpful resources

Michael Kelley — Wed, 16 May 2012 19:11:00 GMT

This section contains the following information:

[[License and upgrade FAQ]] - Many questions that are frequently asked about specific licensing situations (such as fail-over servers or reselling our products), and about how licensing is affected by upgrades.
[[Our quality assurance testing strategy]] - Telligent's strategy for testing and verifying the quality of its products.
[[Release notes]] - Discussion of Telligent Evolution new features, enhancements, and fixes.
[[Securing Telligent Evolution]] - An overview of security-related processes that occur during Telligent Evolution platform development.
[[Telligent Evolution architecture]] - A discussion of the application architecture, organization, and components.
[[Terminology guide]] - Listing of acronyms and terms, along with descriptions and definitions.
[[Telligent community troubleshooting guide|Troubleshooting]] - Common data access and upload questions, errors/exceptions, and problems accessing a Telligent Evolution site.
[[Spam Best Practices With Telligent Community 6.0]] - A quick run through of Telligent's suggested best practices for controlling and mitigating Spam on a public community.
Link to supported product versions of Telligent Community and Community Server; Telligent Community and Community Server Evolution; Telligent Analytics and Harvest Reporting Server.
For downloads, contact Support.

Wiki Page: Spam Best Practices With Telligent Community 6.0

Michael Kelley — Wed, 16 May 2012 19:10:00 GMT

Introduction

Spam can range from an irritation to threat when it's introduced into your community. Telligent Evolution makes tools available to help you manage and prevent spam in your community and suggests that you create a business practice to deal with spam.

Spam tools

While we make diligent effort to catch or prevent spam from the vantage point of our platform, Telligent cannot be held responsible for issues that may occur on networks due to spam-induced or related problems; responsibility for community health and maintenance ultimately rests with your organization's community managers and support team.

Telligent Evolution contains several out-of-the-box tools for dealing with spam. These tools include:

Tool	Description
Akismet	Akismet should be one of your first lines of defense against spam. Akismet is built around blocking spam, and this is an expert tool for identifying spam.
Spam rules	Out-of-the-box spam rules or custom rules yield scores that you can use to trigger behavior (such as deletion). Rules include known terms, application rules, user rules, regex rules, and Akismet activity.
IP address blocker	If you are able to target the originating IP address of a spammer, you can block this address in Telligent Evolution.
User account moderation	Users' posts can default to being moderated (such as by a group moderator) prior to their publishing any content.

Customized Telligent Evolution rules

You can customize our tools' spam rules that initiate action. For example, you might:

Add or remove words from the forbidden words list
Set a specific age a user account has to be in order to get reduced spam score counts
Set custom point levels for spam
Block specific IP addresses where you know spam is originating, or block users
Whitelist certain domains or IPs
Set the minimum length for a comment
Set rules for emails
Set actions for duplicate posts/comments
Customize email templates for spam emails
Check for certain regex expressions
Create custom rules

The spam business process

You should create a business process for spam that incorporates your organization's spam practices and responsibilities. The process should at a minimum include the following decisions and action plans:

Decision/Action plan	Explanation
How to monitor for spam	The execution methods might include watching the spam comments job or the spam post table for additions.
How to identify spam	You might take user reports about forum posts/comments, blog posts/comments, wiki posts/comments. You might also monitor a user account below a certain aging, or use other spam rules to categorically decide what constitutes spam.
What to do with spam	Once you determine what content is spam, you could decide to remove it or block it by blocking an originating IP or user account.
Who's going to execute the actions	You need to have assigned roles for spam protection. One of these roles might be a blog or forum/media gallery moderator, who reviews content and allows it or disallows it. You might have other roles who would participate in this process.
Frequency of execution	You need to decide how frequently you're going to check efficacy of spam practices and how often comments will be moderated.
Efficacy evaluation	Create goal or average monitoring numbers to know when spam is peaking or decreasing, and measure the efficacy of your tools.

Wiki Page: License and upgrade FAQ

Jenny Jarrard — Wed, 16 May 2012 18:54:00 GMT

This FAQ contains answers to the following common questions about licenses and upgrades:

What is the primary difference between Telligent Community and Telligent Enterprise?
I have a previous edition of a Telligent product and would like to upgrade to Telligent Community^tm 6.0 or Telligent Enterprise^tm 3.0. How do I do this?
I have Community Server 2008 Professional Edition. Can I upgrade to Telligent Community 6.0?
When is Telligent publishing details about future versions of its products?
I bought a license in the past without assurance/maintenance. Can I buy that now?
I am an 501(c) 3 non-profit - are there discounts available?
Can a demo license be used in production environments?
Is a license required for staging and/or developers?
Are add-ons licensed separately?
How are security modules licensed? Do I still have to pick one?
Is licensing different for virtual machines?
Are there any restrictions when running on Amazon’s EC2 (or other) cloud computing grid?
Do we need to license fail-over servers?
Are licenses transferable?
Does Telligent still offer a free Express edition of its products?
Is Graffiti CMS included with my Telligent Enterprise or Telligent Community license purchase?
Can I resell your products?

What is the primary difference between Telligent Community and Telligent Enterprise?

Telligent Community and Telligent Enterprise are both built on the underlying foundation of Telligent Evolution, our collaboration and community platform that allows organizations to create interactive applications. Telligent Community is designed for public, external communities where moderation, security, and other monitoring tools are required. Furthermore, Telligent Community is locked down out-of-the-box . Telligent Enterprise is designed to work best for private communities where more flexibility and trust is bestowed on the end users.

top

I have a previous edition of a Telligent product and would like to upgrade to Telligent Community^tm 6.0 or Telligent Enterprise^tm 3.0. How do I do this?

Customers who have a previous version of a Telligent product and are current on their maintenance and support agreements are eligible to upgrade to Telligent Community 6.0 or Telligent Enterprise 3.0 for no additional licensing cost. Please contact Telligent to begin this process.

top

I have Community Server 2008 Professional Edition. Can I upgrade to Telligent Community 6.0?

Yes, customers who are current on maintenance and support are eligible to upgrade to a similar edition of Telligent Community 6.0 for no additional licensing cost. Please contact Telligent Support.

top

When is Telligent publishing details about future versions of its products?

Telligent will continue providing ongoing enhancements to our platform, but due to the competitive market and ongoing research and development, we do not publish product road map in advance.

top

I bought a license in the past without assurance/maintenance. Can I buy that now?

Please contact Telligent Support.

top

I am an 501(c) 3 non-profit - are there discounts available?

Telligent is a supporter of 501(c) 3 non-profit organizations. For licensing, please contact Telligent Sales and ask about 501(c) 3 nonprofit discounts.

top

Can a demo license be used in production environments?

The demo license only permits users to test and evaluate the software on a local server. Use of the demo license in a production environment is prohibited . The demo license may be used for testing and development purposes.

top

Is a license required for staging and/or developers?

Yes, all uses of Telligent’s software require a license in order to function. For development or staging environments, we recommend working with the Telligent Sales team to determine the appropriate number of licenses necessary.

top

Are add-ons licensed separately?

Telligent offers various add-ons for Telligent Community and Telligent Enterprise. Please check your license agreement to determine what add-ons you are currently licensed for, or please contact Telligent Sales for more information on pricing and licensing for additional add-ons.

top

How are security modules licensed? Do I still have to pick one?

Both Telligent Community and Telligent Enterprise come with a number of integrated single sign-on modules. The LDAP security module, which includes Microsoft Active Directory integration, is only available with Telligent Enterprise.

top

Is licensing different for virtual machines?

No, licensing is not different for virtual machines. Licensing is still based on a per-processor model.

top

Are there any restrictions when running on Amazon’s EC2 (or other) cloud computing grid?

No, all the current licensing restrictions still apply.

top

Do we need to license fail-over servers?

All servers that are in a production environment require a license in order to operate.

top

Are licenses transferable?

No, software licenses cannot be resold as the licensing restrictions and support information are tied to specific users and domains.

top

Does Telligent still offer a free Express edition of its products?

No, Telligent no longer offers the free Express edition of its products. The nature of Telligent’s business precludes us from continuing this license type.

top

Is Graffiti CMS included with my Telligent Enterprise or Telligent Community license purchase?

No, at this time Graffiti CMS – Telligent’s lightweight content publishing system – is not included and is licensed separately.

top

Can I resell your products?

Yes, please contact Telligent Sales for information about becoming a reseller of Telligent’s products.

top

Note: For more information about our products, visit www.telligent.com or contact Telligent Sales.

Wiki Page: License and upgrade FAQ

Jenny Jarrard — Wed, 16 May 2012 18:52:00 GMT

This FAQ contains answers to the following common questions about licenses and upgrades:

What is the primary difference between Telligent Community and Telligent Enterprise?
I have a previous edition of a Telligent product and would like to upgrade to Telligent Community^tm 6.0 or Telligent Enterprise^tm 3.0. How do I do this?
I have Community Server 2008 Professional Edition. Can I upgrade to Telligent Community 6.0?
When is Telligent publishing details about future versions of its products?
I bought a license in the past without assurance/maintenance. Can I buy that now?
I am an 501(c) 3 non-profit - are there discounts available?
Can a demo license be used in production environments?
Is a license required for staging and/or developers?
Are add-ons licensed separately?
How are security modules licensed? Do I still have to pick one?
Is licensing different for virtual machines?
Are there any restrictions when running on Amazon’s EC2 (or other) cloud computing grid?
Do we need to license fail-over servers?
Are licenses transferable?
Does Telligent still offer a free Express edition of its products?
Is Graffiti CMS included with my Telligent Community or Telligent Enterprise license purchase?
Can I resell your products?

What is the primary difference between Telligent Community and Telligent Enterprises?

Telligent Community and Telligent Enterprise are both built on the underlying foundation of Telligent Evolution, our collaboration and community platform that allows organizations to create interactive applications. Telligent Enterprise is designed for public, external communities where moderation, security, and other monitoring tools are required. Furthermore, Telligent Enterprise is locked down out of the box. Telligent Community is designed to work best for private communities where more flexibility and trust is bestowed on the end users.

top

I have a previous edition of a Telligent product and would like to upgrade to Telligent Community^tm 6.0 or Telligent Enterprise ^tm 3.0. How do I do this?

top

I have Community Server 2008 Professional Edition. Can I upgrade to Telligent Community 6.0?

Yes, customers who are current on maintenance and support are eligible to upgrade to a similar edition of Telligent Community 6.0 for no additional licensing cost. Please contact Telligent Support.

top

When is Telligent publishing details about future versions of its products?

Telligent will continue providing ongoing enhancements to our platform, but due to the competitive market and ongoing research and development, we do not publish product road map in advance.

top

I bought a license in the past without assurance/maintenance. Can I buy that now?

Please contact Telligent Support.

top

I am an 501(c) 3 non-profit - are there discounts available?

Telligent is a supporter of 501(c) 3 non-profit organizations. For licensing, please contact Telligent Sales and ask about 501(c) 3 nonprofit discounts.

top

Can a demo license be used in production environments?

The demo license only permits users to test and evaluate the software on a local server. Use of the demo license in a production environment is prohibited. The demo license may be used for testing and development purposes.

top

Is a license required for staging and/or developers?

top

Are add-ons licensed separately?

top

How are security modules licensed? Do I still have to pick one?

top

Is licensing different for virtual machines?

No, licensing is not different for virtual machines. Licensing is still based on a per-processor model.

top

Are there any restrictions when running on Amazon’s EC2 (or other) cloud computing grid?

No, all the current licensing restrictions still apply.

top

Do we need to license fail-over servers?

All servers that are in a production environment require a license in order to operate.

top

Are licenses transferable?

No, software licenses cannot be resold as the licensing restrictions and support information are tied to specific users and domains.

top

Does Telligent still offer a free Express edition of its products?

No, Telligent no longer offers the free Express edition of its products. The nature of Telligent’s business precludes us from continuing this license type.

top

Is Graffiti CMS included with my Telligent Community or Telligent Enterprise license purchase?

No, at this time Graffiti CMS – Telligent’s lightweight content publishing system – is not included and is licensed separately.

top

Can I resell your products?

Yes, please contact Telligent Sales for information about becoming a reseller of Telligent’s products.

top

Note: For more information about our products, visit www.telligent.com or contact Telligent Sales.

File: HealthStream Customer Success Story

Chris Kee — Wed, 16 May 2012 14:42:00 GMT

Problem: Enhance customer communications and reduce support costs

Solution: Built online support community to strengthen customer relationships and enable customers to crowdsource questions

Impact: Reduced support calls and enhanced products through collaboration

Wiki Page: Telligent Connect for Sitecore

Jenny Jarrard — Wed, 16 May 2012 13:43:00 GMT

Purpose

Telligent Connect for Sitecore 2.0 enables you to seamlessly integrate content and social engagement from Telligent Community into an all-encompassing audience experience from Sitecore.

Capabilities in release 2.0

This release includes the following features:

Blog features

Viewing and commenting on a blog post.
Seeing all of a blog author's posts, and seeing all the blogs he/she shares information on.
Viewing full details of any post made by a blog author.
Create/Edit Blog Posts (new in 2.5)

Forum features

Replying to a forum thread.
Viewing details of specific discussions or question/answer streams.
Suggesting or verifying a forum reply as an answer.
Seeing all discussions and question/answers posted in a forum or message board.
Seeing the different forums or message boards you can participate in.
Posing questions and starting discussions.

File gallery features

Commenting on files. ***
Seeing all available galleries, and all available files in a file gallery. ***
Viewing specific files in full mode. ***
Viewing gallery files in slideshow mode. ***
Uploading media gallery files. ***

User Profile features (New in 2.5)

View friends and followers
Add a friend or follower
Display/edit a user's bio
Display user role badges ***

Activity features (New in 2.5)

View community activity
Update your status

*** - This feature is dependent on your Telligent Community license. Check your Telligent Community license to see if this feature is available for use.

For more detail about features, view the Working with contextual URLs article since several widgets in Telligent Community rely on specific content or contextual data in order to display their contents properly within Sitecore.

Guides included in this documentation

[[Telligent Connect for Sitecore installation and configuration]]
[[Telligent Connect for Sitecore release notes]]
[[Telligent Connect for Sitecore user guide]]
[[Telligent Connect for Sitecore widgets]]
[[Uninstalling Telligent Connect for Sitecore]]

Wiki Page: Community Management Guide

Alex Crome — Wed, 16 May 2012 12:38:00 GMT

A successful community requires the involvement of a number people. Telligent has created a guide for each distinct role, providing an overview of the tasks that are required and how each contributes to creating an active, thriving community.

Roles within your community

Community Manager

Once you have set up the basics of your community using our [[Community Setup Guide]], you have to actively manage it to ensure adoption and growth. This guide covers how to:

[[Adjust the organization of the community]]
[[Change how application content is captured and managed]]
[[Change membership and membership rules]]
[[Telligent Community Control Panel]]

We also provide a [[System Administration Guide]] that covers how to ensure your community is running smoothly.

Group Owner

As a group owner, you are responsible for managing a section of the broader community, likely an area that you have known expertise and influence. Groups include both people (membership) and content (applications and messages) and can be customized to look different from the rest of the community as needed to create distinction or address your particular focus. In this guide, we cover how to:

[[Customize the look and feel of your group]]
[[Manage group applications and permissions]]
[[Manage group membership]]

Content Moderator

As a moderator, you are responsible for ensuring that the content within the community is appropriate for all community members. Depending on how your administrator configured your community, you may be responsible for only one forum, for content for a single group, or for content across the entire community. In this guide, we cover how to:

[[Moderate comments]]
[[Moderate forums]]
[[Moderate posts]]
[[Moderate users]]

Blog Authors

As a blog author, you can share your expertise and publish valuable content to the community and understand what people think about the content via comments. In this guide we cover how to:

[[How to view basic blog usage|Tracking user views of your content]]
[[Configure how people access your blog content]]
[[Configure how you'll publish your posts]]
[[Write, publish, edit and delete blog posts]]

Forum Post: RE: Hijacking application start

nhsmt — Wed, 16 May 2012 11:39:00 GMT

One of the guiding principles in the design of the new ASP.NET MVC Framework is enabling TDD (Test Driven Development) when building a web application. If you want to follow along, this post makes use of ASP.NET MVC CodePlex Preview 4 which you’ll need to install from CodePlex. I’ll try and keep this post up to date with the latest releases, but it may take me time to get around to it.

This post will provide a somewhat detailed walk-through of building a web application in a Test Driven manner while also demonstrating one way to integrate a Dependency Injection (DI) Framework into an ASP.NET MVC app. At the very end, you can download the code.

Forum Post: RE: Header Functionality missing from Groups in 6.1

Alex Crome — Wed, 16 May 2012 08:42:00 GMT

Are you locking the widget when you add it to your site header? Unless you lock it, the widget will not be inherited at further levels.

Forum Post: RE: User Profile Required Fields

Justin Couto — Tue, 15 May 2012 22:39:00 GMT

Hi There,

We have an Add-On for Telligent called Power Profile. It adds support for requiring profile fields with client side validation. As mentioned above, this does not prevent data being pushed in through the REST API. We can accomplish this with a customization if needed, but in many cases client side validation will work for communities.

Power Profile also adds many other benefits that we would be happy to demo for you. If you are interested in learning more, please let us know. You can learn about power profile by visiting our site here:
http://www.coutosolutions.com/Products/Telligent_Community/Add_Ons/Building_Blocks/Power_Profile/Overview.aspx

The above marketing info is for our 5.x version, but it will give you a good idea on what features it comes with. In our version for 6.x we add many new features that take it even further.

Our Power Profile for Version 6.0 is available now with marketing and documentation coming soon.

Thank you,

Forum Post: RE: Custom Widget in Edit Mode

Justin Couto — Tue, 15 May 2012 21:44:00 GMT

Great Answer Michael!

I would just also like to add that in some cases it does make sense to manipulate data in edit mode of a widget. For example, the navigation widgets allow you to add links via edit mode. Other examples would be in the add-ons we make. For example, a new add-on we are about to release called "Feature It" allows you to upload photos in edit mode to be displayed in a banner rotator.

There are good reasons to manipulate data in edit mode depending on what it is you are trying to accomplish. If you haven't already, you might want to take a look at the Market Place or our site at (http://www.CoutoSolutions.com) to see if we have already developed what you need. The Telligent ecosystem is growing by the day and it is always good practice to look around first.

Lastly, we offer consulting and custom development is you decide you would like to outsource your project.

Good Luck!

Forum Post: RE: Mailing List 'From' field

Blake "Howdy" Smith — Tue, 15 May 2012 20:19:00 GMT

In 6.x (and maybe 5.6, I can't remember) the forum emails are sent out in batches, with users in the BCC to improve performance. That's why you see your mailing list in the To and no other recipients. However, if you reply to the forum email it should automatically put the mailing list in the To for the reply (int_lprf_list@e2e.ti.com in your case).

This is done by setting the "Reply-To" header in the email. Telligent Evolution automatically does this but you can also overwrite what it puts there using the $email_header.SetHeader("Reply-To", "default@reply.email") extension.

Page: faq

Anonymous — Tue, 15 May 2012 19:51:00 GMT

WHEN AND WHERE IS THE BIG SOCIAL?

The Big Social takes place September 17-19 at The W Hotel in Dallas, TX.

Doors open for registration at 9:00am on Monday, September 17. The Get Social Reception will take place from 6:00-8:00pm.

WHAT IS THE BIG SOCIAL START TIME AND END TIME?

Monday, September 17 (9am-8pm)

Tuesday, September 18 (7am-10pm)

Wednesday, September 19 (7am-4pm)

HOW CAN I REGISTER?

Registration for The Big Social is quick and easy. Visit our registration page to join in the fun!

WHERE IS THE CONFERENCE SCHEDULE?

You can download the agenda here.

HOW MUCH DOES IT COST TO ATTEND?

Early Bird Pricing $695 (ends July 1) (Group Pricing for 4 or more 20% off)

Regular Pricing $795 (July 2 to August 1) (Group Pricing for 4 or more 20% off)

Late Pricing $895 (August 2 to September 7) (Group Pricing for 4 or more 20% off)

I WANT TO SPONSOR THE BIG SOCIAL.
HOW IS THIS DIFFERENT FROM ATTENDING?

As a Big Social sponsor, you will gain key product placement at the conference. There are a variety of sponsorship opportunities available. Please contact Sponsorship Chair, Jon Allen for more information.

HOW CAN I JOIN THE CONVERSATION ONLINE?

Keep up with the buzz! Join Telligent online.

Facebook
Twitter – and with the hashtag #BigSocial12
LinkedIn

WHERE CAN I FIND HOTEL INFORMATION?

The Big Social will be held at The W Hotel. Telligent has negotiated a special event rate of $189/night. Book your room today.

The "cut-off date" is 9/3/2012. Reservation requests received after the cut-off date will be based on availability at the Hotel's prevailing rates and will be credited to the Group's Guest Room Block.

The W Hotel
2440 Victory Park Lane
Dallas, TX 75219
(214) 397.4100

IS MY REGISTRATION TRANSFERABLE IF I
CANNOT ATTEND?

Yes, you are able to transfer your registration. For more information, please contact Shaunna Villareal,
svillareal@telligent.com or 214.420.1377.

WHAT IS THE CONFERENCE CANCELLATION POLICY?

Full refunds will be given for all written cancellations made by August 1, 2012. Email will suffice. A $100 admin fee charged for cancellations received after 5:00 pm on August 1, 2012.

WHAT IS THE HOTEL CANCELLATION POLICY?

There is no penalty if you cancel 24 hours in advance. If you cancel the day of or no show you will be charged for one day's room & tax.

THE BIG SOCIAL FAQ'S

Wiki Page: Video Transcoding

Anna Van Sligtenhorst — Tue, 15 May 2012 15:08:00 GMT

The Telligent Video Transcoding module optimizes the video viewing experience for your community audience by taking advantage of the HTML5 capabilities of the most popular browsers, including Internet Explorer 9, Google Chrome 15, Apple Safari, and Mozilla Firefox 4. As videos are uploaded into the community in any format, they are automatically transcoded into an HTML5-compatible format, but also have a Flash-compatible version for older browsers. While the video is being transcoded, your audience can still view the videos in their original format.

As an administrator, you have configuration options that include bitrate, maximum height and width, aspect ratios and time at which a snapshot is taken to show as a preview where the video is shown in lists of available videos.

We have provided a full installation and configuration guide to ensure you can successfully implement the Video Transcoding module within your community. The Video Transcoding module is available for download in the Telligent Marketplace.

Wiki Page: Install and Configure Video Transcoding

Anna Van Sligtenhorst — Tue, 15 May 2012 15:07:00 GMT

The HTML5 Video Transcoding module enables videos of any format to be uploaded to Telligent Enterprise and to be made playable directly within the browser without using plugins. The module automatically converts uploaded videos to HTML5 formats supporting all modern browsers with a Flash-based fallback for older browsers and enables previewing uploaded videos via a screenshot automatically taken from the source.

Note that externally hosted videos are not encoded.

Always back up your web files, database, and filestorage before installing new components

Installation

Prep: Unblock the zip package by right clicking it and going to Properties. If there is an unblock button at the bottom of the Properties window, click it to unblock the zip. If not, the zip is already unblocked.

Install the SQL files

Navigate to the SqlScripts folder in the installation package.
Execute the SQL file located in this folder against the database where you want Video Transcoding to log its video conversions. This is traditionally the same database as your Telligent Enterprise site.

Install the Web files

In the installation package, locate the Web folder.
Copy the contents of the Webfolder into your Telligent Enterprise site, merging existing folders.
1. For example, if your website is located at c:/Web, it would end up containing c:/Web/vt and c:/Web/bin/Telligent.Evolution.VideoTranscoding.dll.

Install the Job Scheduler files

Stop the Job Scheduler service.
In the installation package, locate the Tasks folder.
Copy the contents of the Tasksfolder to the root of your Job Scheduler installation.
1. For example, if your Job Scheduler root was c:/Tasks, it would end up containing c:/Tasks/ffmpeg and c:/Tasks/Telligent.Evolution.VideoTranscoding.dll.

Modify the Web configuration files

In your Telligent Enterprise site, locate a file named communityserver_override.config and edit it in any text editor.
1. Note that by default, your site does not have this override file. If your site does not have it, you can create a file named communityserver_override.configin the root of your web installation and then inside, add the following:
```
<?xml version="1.0" encoding="utf-8"?> <Overrides>    </Overrides>
```

Add the following information between the <Overrides />tags:

<Override xpath="/CommunityServer/FileViewers" mode="add" where="end">   <add type="Telligent.Evolution.VideoTranscoding.FileViewer, Telligent.Evolution.VideoTranscoding"      extensions="3gp;avi;flv;m4v;mkv;mov;mp2;mp4;mpeg;mpg;ogv;webm;wmv" /> </Override> <Override xpath="/CommunityServer/CentralizedFileStorage" mode="add" where="end">   <fileStore name="videotranscoding"      type="Telligent.Evolution.Extensibility.Storage.Providers.Version1.FileSystemFileStorageProvider, Telligent.Evolution.Components"      basePath="~/filestorage/" /> </Override> <Override xpath="/CommunityServer/MimeTypes" mode="add" where="end">     <mimeType extensions="webm" mimeType="video/webm" /> </Override>

Modify the Job Scheduler configuration files

In your Job Scheduler installation directory site, locate a file named communityserver_override.config and edit it in any text editor.
1. Note that by default, your scheduler does not have this override file. If scheduler does not have it, you can create a file named communityserver_override.configin the root of your web installation and then inside, add the following:
```
<?xml version="1.0" encoding="utf-8"?> <Overrides>    </Overrides>
```

Add the following information between the <Overrides />tags:

<Override xpath="/CommunityServer/CentralizedFileStorage" mode="add" where="end">   <fileStore name="videotranscoding"      type="Telligent.Evolution.Extensibility.Storage.Providers.Version1.FileSystemFileStorageProvider, Telligent.Evolution.Components"      basePath="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> </Override> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='Telligent.Evolution.Components.Attachments']"      mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='Telligent.Evolution.Components.Attachments.Temporary']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Components.ImageFileViewer']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Components.MultipleUploadFileManager']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.MailGateway.MailRoom.ForumsHandler']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Components.PostAttachments']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Components.SiteFiles']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Blogs.Components.WeblogFiles']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Components.UserFiles']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Wikis.Components.Files']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" /> <Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Discussions.Components.Files']"     mode="change" name="basePath" value="ABSOLUTE\PATH\TO\WEB\FILESTORAGE" />

Alter all mentions of "ABSOLUTE\PATH\TO\WEB\FILESTORAGE" to be your physical path to the filestoragefolder, e.g.,

<Override xpath="/CommunityServer/CentralizedFileStorage/fileStore[@name='CommunityServer.Discussions.Components.Files']"   mode="change" name="basePath" value="c:\path\to\filestorage" />

While still in your Job Scheduler installation directory, locate and edit the tasks.config file in a standard editor.
Add the following job node as a child node of the jobs/cron/jobsnode:
```
<job schedule="0 */2 * * * ? *" type="Telligent.Evolution.VideoTranscoding.TranscodingJob, Telligent.Evolution.VideoTranscoding"/>
```
1. By default, this job will run every two minutes. You can adjust the schedule to suit your needs.
Restart your IIS application pool. However, DO NOT start the Job Scheduler until after configuration is complete within your Telligent Enterprise site as instructed in the next section.

Configuration

Log into your Telligent Enterprise site as an administrator and navigate to Control Panel > System Administration > Site Administration > Manage Plugins. Locate the Video Transcoding plugin, HTML5 Video Transcoding.

Click Configure and set the properties on all three tabs according to the following table.

Option	Description
Maximum width	The maximum width (in pixels) at which the video will be transcoded from its source. If the source video is wider, it will be scaled down retaining its original aspect ratio. If the source video is narrower, it will not be up-scaled. This does not influence the playback size, which is still governed by the theme. default: 1024
Maxiumum height	The maximum height (in pixels) at which the video will be transcoded from its source. If the source video is taller, it will be scaled down retaining its original aspect ratio. If the source video is shorter, it will not be up-scaled. This does not influence the playback size, which is still governed by the theme. default: 768
Video bitrate	The maximum video bitrate (in kbps) at which the source video will be transcoded. default: 768
Audio bitrate	The maximum audio bitrate (for both channels combined, in kbps) at which the source video's audio will be transcoded. default: 128
Stereo	Determines whether the transcoded video will retain both audio channels (if it has two) or just one. default: checked
Poster second	The point in the video's playback (at that second) where it takes a screenshot for displaying as the video's preview and thumbnail. default: 5
Show Basic Viewer while Queued	When selected, videos that have been uploaded and scheduled to transcode but have not yet begun to transcode will render via the classic, default, video file viewer included with Evolution. This is useful when a large backlog of videos is expected. default: false
Encoding timeout	The timeout (in seconds) at which the video transcoder should quit if it has not completed transcoding a given video. default: 1800
Progress handler	If the installation instructions were followed correctly, this should not need to be changed from its default. It defines the path to the /vt/ directory copied to the /Web during installation in case this differs from the default. default: ~/vt/transcodingprogress.ashx

Save the configuration.
Select the check box next to the Video Transcoding plugin to enable it, then click Save at the bottom of the plugin page.
You can now start your Telligent Job Scheduler service.

Wiki Page: Video Transcoding

Anna Van Sligtenhorst — Tue, 15 May 2012 14:35:00 GMT

Site Root

Forum Post: RE: Where are "reset password" emails queued?

Forum Post: RE: Undefined Tags

Forum Post: RE: Soring Post Replies

Blog Post: Controlling Spam with Telligent Evolution

Wiki Page: Helpful resources

Wiki Page: Spam Best Practices With Telligent Community 6.0

In this Article

Introduction

Spam tools

Customized Telligent Evolution rules

The spam business process

Wiki Page: License and upgrade FAQ

Wiki Page: License and upgrade FAQ

File: HealthStream Customer Success Story

Wiki Page: Telligent Connect for Sitecore

In this Article

Purpose

Capabilities in release 2.0

Blog features

Forum features

File gallery features

User Profile features (New in 2.5)

Activity features (New in 2.5)

Guides included in this documentation

Wiki Page: Community Management Guide

In this Article

Roles within your community

Community Manager

Group Owner

Content Moderator

Blog Authors

Forum Post: RE: Hijacking application start

Forum Post: RE: Header Functionality missing from Groups in 6.1

Forum Post: RE: User Profile Required Fields

Forum Post: RE: Custom Widget in Edit Mode

Forum Post: RE: Mailing List 'From' field

Page: faq

WHEN AND WHERE IS THE BIG SOCIAL?

WHAT IS THE BIG SOCIAL START TIME AND END TIME?

HOW CAN I REGISTER?

WHERE IS THE CONFERENCE SCHEDULE?

HOW MUCH DOES IT COST TO ATTEND?

I WANT TO SPONSOR THE BIG SOCIAL.HOW IS THIS DIFFERENT FROM ATTENDING?

HOW CAN I JOIN THE CONVERSATION ONLINE?

WHERE CAN I FIND HOTEL INFORMATION?

IS MY REGISTRATION TRANSFERABLE IF ICANNOT ATTEND?

WHAT IS THE CONFERENCE CANCELLATION POLICY?

WHAT IS THE HOTEL CANCELLATION POLICY?

THE BIG SOCIAL FAQ'S

Wiki Page: Video Transcoding

Wiki Page: Install and Configure Video Transcoding

In this Article

Installation

Install the SQL files

Install the Web files

Install the Job Scheduler files

Modify the Web configuration files

Modify the Job Scheduler configuration files

Configuration

Wiki Page: Video Transcoding

I WANT TO SPONSOR THE BIG SOCIAL.
HOW IS THIS DIFFERENT FROM ATTENDING?

IS MY REGISTRATION TRANSFERABLE IF I
CANNOT ATTEND?