WE SUPPORT YOUR SUCCESS

Telligent's commitment to building life-long customers is matched by our dedication to providing superior customer support resulting in a positive and satisfying engagement every time. Give us a call, send an email, search documentation, or visit our support community 24/7. Just let us know how we can help.

Customer Support

When a support request is received, via email or phone, the customer support team assigns a priority level and responds accordingly, helping you identify, verify and resolve incidents regarding Telligent products.

How to get help

Find out when we're available, how to contact us, and what we need from you to troubleshoot should you have an issue with your Telligent product.

Our support policy

Learn the details of Telligent's customer support program.

What we're talking about

Understand the definition of the terms we use throughout our support documentation.

Product Documentation

Telligent Evolution Platform

Create internal and external communities to listen to and engage your customers, partners, prospects and employees. Learn how to install, configure, administer and use.

Telligent Community

Change the way business is done. Create an external community to listen to and engage customers, partners and prospects.

Telligent Enterprise

Harness organizational knowledge. Create an internal community for employee collaboration.

Extend the platform

Implement CSS overrides, create custom widgets and build new applications on the platform to extend its capabilities. Find details on API, SDK and other development tools.

Telligent Analytics

How effective is your community? What sentiment is prevalent? Who are your influencers and top answerers?

Full documentation is also available for the previous versions of our online community software.

Community Server

Community Server Evolution

Harvest Reporting Server