When a support request is received, via email or phone, the customer support team assigns a priority level and responds accordingly, helping you identify, verify and resolve incidents regarding Telligent products.

• Open a Support Case - Open a support case with Telligent's support team
  
• About Telligent Support - Includes details about availability, how to report issues, and more.
• Supported Versions - Includes details about versions supported by Telligent. Support for older products may still be found online in our community.
• Telligent's Support Policy - Learn the details of Telligent's maintenance and support policy.

Telligent's product documentation is divided between end user documentation (which includes setup, community administration and more), and developer documentation.

• Telligent Evolution Product Documentation - Learn how to install the Telligent Evolution platform, manage your community, and understand how various tools work. This includes documentation specific to Telligent Community, Telligent Enterprise, and Telligent Mobile.
  

  Telligent Community 6.0	Telligent Enterprise 3.0	Telligent Community Mobile
  Telligent Community 5.x	Telligent Enterprise 2.x	Telligent Enterprise Mobile

• Telligent Analytics Product Documentation - Learn how to install Telligent Analytics tools for analyzing and measuring your community.
  

  Telligent Analytics 3.7

  Telligent Analytics 3.6

• Telligent Evolution Developer Documentation - Implement CSS overrides, create custom widgets, and build new applications on the platform to extend its capabilities. Find details on API, SDK, and other development tools.
  

  Telligent Evolution 6.0

  Telligent Evolution 5.x

Documentation for previous versions of Telligent's software:

• Community Server - The predecessor to Telligent Community.
• Community Server Evolution - The predecessor to Telligent Enterprise.
• Harvest Reporting Server - The predecessor to Telligent Analytics.