http://telligent.com/support/analytics/w/documentation/volatile-topics.aspxGuides for administrators and users of Telligent Analyticsen-US6.x Productionhttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspxWed, 07 Sep 2011 21:20:33 GMT92d67afb-f426-4529-b1c0-df597f24068f:3672Jenny Jarrardhttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsCurrent Revision posted to Telligent Analytics Product Documentation by Jenny Jarrard on 9/7/2011 4:20:33 PM<br /> <h2><a name="What_s_important_about_volatile_topics"></a><b>What&#39;s important about volatile topics?&nbsp; </b></h2> <p>Social networks are become increasingly self-managed. As a result, it&#39;s increasingly difficult to view or read all content created by a community. Rather than depending upon manual, piecemeal, or other possibly flawed methods to retrieve samples for judging sentiment, Telligent Analytics&#39; volatile topic capabilities provide an objective account of the topics pulsing throughout your community.&nbsp;</p> <p>Volatile topics have a specific definition in use by Telligent Analytics: They are topics having a high change rate in occurrences or mentions within the community - perhaps experiencing a sharp or quick drop in usage, or a rapid and large upturn. A volatile topic is <i>not </i>a volume measure per se (i.e., one that receives the most mentions). It&rsquo;s very common for a topic having the most mentions not to be listed as a volatile topic. Instead, volatility is a measure of changeability (i.e., usage greatly and/or quickly up or down).</p> <p>As an example: A given company&#39;s flagship product name would probably be a very common and constant topic any given week, and thus would not be volatile. If, however, the company releases a new product or version, feedback about this event could bubble up in Telligent Analytics as a volatile topic.</p> <p>Keep in mind that a dramatic drop for a topic could be negative or positive. If, for example, you see &ldquo;Installation Failure&rdquo; as a volatile topic that permanently and dramatically drops, it could indicate customers are not having as many or the same problems as they used to have.</p> <p>In the screen capture below, the term &quot;Product A&quot; is experiencing a great deal of volatility: many acute mentions and many acute instances of negative sentiment.</p> <p><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img style="border:1px solid black;" src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" alt=" " /></a></p> <h3><a name="Related_information"></a>Related information</h3> <h4><a name="Identify_volatile_topics"></a>Identify volatile topics</h4> <p>(Please visit the site to view this video)</p> <div style="font-size: 90%;">Tags: Telligent Analytics</div> http://telligent.com/support/analytics/w/documentation/volatile-topics/revision/7.aspxSun, 28 Aug 2011 19:40:16 GMT92d67afb-f426-4529-b1c0-df597f24068f:29155Alex Cromehttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsRevision 7 posted to Telligent Analytics Product Documentation by Alex Crome on 8/28/2011 2:40:16 PM<br /> <h2><a name="What_s_important_about_volatile_topics"></a><b>What&#39;s important about volatile topics?&nbsp; </b></h2> <p>Social networks are become increasingly self-managed. As a result, it&#39;s increasingly difficult to view or read all content created by a community. Rather than depending upon manual, piecemeal, or other possibly flawed methods to retrieve samples for judging sentiment, Telligent Analytics&#39; volatile topic capabilities provide an objective account of the topics pulsing throughout your community.&nbsp; </p> <p>Volatile topics have a specific definition in use by Telligent Analytics: They are topics having a high change rate in occurrences or mentions within the community - perhaps experiencing a sharp or quick drop in usage, or a rapid and large upturn. A volatile topic is <i>not </i>a volume measure per se (i.e., one that receives the most mentions). It&rsquo;s very common for a topic having the most mentions not to be listed as a volatile topic. Instead, volatility is a measure of changeability (i.e., usage greatly and/or quickly up or down).</p> <p>As an example: A given company&#39;s flagship product name would probably be a very common and constant topic any given week, and thus would not be volatile. If, however, the company releases a new product or version, feedback about this event could bubble up in Telligent Analytics as a volatile topic.</p> <p>Keep in mind that a dramatic drop for a topic could be negative or positive. If, for example, you see &ldquo;Installation Failure&rdquo; as a volatile topic that permanently and dramatically drops, it could indicate customers are not having as many or the same problems as they used to have. </p> <p>In the screen capture below, the term &quot;Product A&quot; is experiencing a great deal of volatility: many acute mentions and many acute instances of negative sentiment.</p> <p><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img style="border:1px solid black;" src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" alt=" " /></a></p> <div style="font-size: 90%;">Tags: Telligent Analytics</div> http://telligent.com/support/analytics/w/documentation/volatile-topics/revision/6.aspxFri, 11 Dec 2009 20:35:52 GMT92d67afb-f426-4529-b1c0-df597f24068f:14070Jenny Jarrardhttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsRevision 6 posted to Telligent Analytics Product Documentation by Jenny Jarrard on 12/11/2009 2:35:52 PM<br /> <h2><b>What&#39;s important about volatile topics?&nbsp; </b></h2> <p>Social networks are become increasingly self-managed. As a result, it&#39;s increasingly difficult to view or read all content created by a community. Rather than depending upon manual, piecemeal, or other possibly flawed methods to retrieve samples for judging sentiment, Telligent Analytics&#39; volatile topic capabilities provide an objective take on the topic pulse of a community.&nbsp; </p> <p>Volatile topics have a specific definition in use by Telligent Analytics: They are topics having a high change rate in occurrences or mentions within the community - perhaps experiencing a sharp or quick drop in usage, or a rapid and large upturn. A volatile topic is <i>not </i>a volume measure per se (i.e., one that receives the most mentions). It&rsquo;s very common for a topic having the most mentions not to be listed as a volatile topic. Instead, volatility is a measure of changeability (i.e., usage greatly and/or quickly up or down).</p> <p>As an example: A given company&#39;s flagship product name would probably be a very common and constant topic any given week, and thus would not be volatile. If, however, the company releases a new product or version, feedback about this event could bubble up in Telligent Analytics as a volatile topic.</p> <p>Keep in mind that a dramatic drop for a topic could be negative or positive. If, for example, you see &ldquo;Installation Failure&rdquo; as a volatile topic that permanently and dramatically drops, it could indicate customers are not having as many or the same problems as they used to have. </p> <p>In the screen capture below, the term &quot;Product A&quot; is experiencing a great deal of volatility: many acute mentions and many acute instances of negative sentiment.</p> <p><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img style="border:1px solid black;" src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" alt="" /></a></p> <div style="font-size: 90%;">Tags: Telligent Analytics</div> http://telligent.com/support/analytics/w/documentation/volatile-topics/revision/5.aspxFri, 11 Dec 2009 19:53:57 GMT92d67afb-f426-4529-b1c0-df597f24068f:13986Jenny Jarrardhttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsRevision 5 posted to Telligent Analytics Product Documentation by Jenny Jarrard on 12/11/2009 1:53:57 PM<br /> <h2><span style="color:#000000;"><b>What&#39;s important about volatile topics?&nbsp; </b></span></h2> <p><span style="color:#000000;">Social networks are become increasingly self-managed. As a result, it&#39;s increasingly difficult to view or read all content created by a community. Rather than depending upon manual, piecemeal, or other possibly flawed methods to retrieve samples for judging sentiment, Telligent Analytics&#39; volatile topic capabilities provide an objective take on the topic pulse of a community.&nbsp; </span></p> <p><span style="color:#000000;">Volatile topics have a specific definition in use by Telligent Analytics: They are topics having a high change rate in occurrences or mentions within the community - perhaps experiencing a sharp or quick drop in usage, or a rapid and large upturn. A volatile topic is <i>not </i>a volume measure per se (i.e., one that receives the most mentions). It&rsquo;s very common for a topic having the most mentions not to be listed as a volatile topic. Instead, volatility is a measure of changeability (i.e., usage greatly and/or quickly up or down).</span></p> <p><span style="color:#000000;"> As an example: A given company&#39;s flagship product name would probably be a very common and constant topic any given week, and thus would not be volatile. If, however, the company releases a new product or version, feedback about this event could bubble up in Telligent Analytics as a volatile topic.</span></p> <p><span style="color:#000000;">Keep in mind that a dramatic drop for a topic could be negative or positive. If, for example, you see &ldquo;Installation Failure&rdquo; as a volatile topic that permanently and dramatically drops, it could indicate customers are not having as many or the same problems as they used to have. </span></p> <p><span style="color:#000000;">In the screen capture below, the term &quot;Product A&quot; is experiencing a great deal of volatility: many acute mentions and many acute instances of negative sentiment.</span></p> <p><span style="color:#000000;"><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img style="border:1px solid black;" src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" alt="" /></a></span></p> <div style="font-size: 90%;">Tags: Telligent Analytics</div> http://telligent.com/support/analytics/w/documentation/volatile-topics/revision/4.aspxThu, 03 Dec 2009 21:16:16 GMT92d67afb-f426-4529-b1c0-df597f24068f:13980Jenny Jarrardhttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsRevision 4 posted to Telligent Analytics Product Documentation by Jenny Jarrard on 12/3/2009 3:16:16 PM<br /> <h2><b>What&#39;s important about volatile topics?&nbsp; </b></h2> <p>Social networks become increasingly self-managed, and as a result it&#39;s increasingly difficult to view or read all content created by a community. Rather than depending upon manual, piecemeal, or other possibly flawed methods to retrieve samples for judging sentiment, Telligent Analytics&#39; volatile topic capabilities provide an objective take on the topic pulse of a community.&nbsp; </p> <p>Volatile topics have a specific definition in use by Telligent Analytics: They are topics having a high change rate in occurrences or mentions within the community - perhaps experiencing a sharp or quick drop in usage, or a rapid and large upturn. A volatile topic is <i>not </i>a volume measure per se (i.e., one that receives the most mentions). It&rsquo;s very common for a topic having the most mentions not to be listed as a volatile topic. Instead, volatility is a measure of changeability (i.e., usage greatly and/or quickly up or down).</p> <p> As an example: A given company&#39;s flagship product name would probably be a very common and constant topic any given week, and thus would not be volatile. If, however, the company releases a new product or version, feedback about this event could bubble up in Telligent Analytics as a volatile topic.</p> <p>Keep in mind that a dramatic drop for a topic could be negative or positive. If, for example, you see &ldquo;Installation Failure&rdquo; as a volatile topic that permanently and dramatically drops, it could indicate customers are not having as many or the same problems as they used to have. </p> <p>In the screen capture below, the term &quot;Product A&quot; is experiencing a great deal of volatility: many acute mentions and many acute instances of negative sentiment.</p> <p><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img style="border:1px solid black;" src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" alt="" /></a></p> <div style="font-size: 90%;">Tags: Telligent Analytics</div> http://telligent.com/support/analytics/w/documentation/volatile-topics/revision/3.aspxThu, 03 Dec 2009 20:22:56 GMT92d67afb-f426-4529-b1c0-df597f24068f:13368Jenny Jarrardhttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsRevision 3 posted to Telligent Analytics Product Documentation by Jenny Jarrard on 12/3/2009 2:22:56 PM<br /> <p><b>What&#39;s important about volatile topics?&nbsp; </b></p> <p>Social networks become increasingly self-managed, and as a result it&#39;s increasingly difficult to view or read all content created by a community. Rather than depending upon manual, piecemeal, or other possibly flawed methods to retrieve samples for judging sentiment, Telligent Analytics&#39; volatile topic capabilities provide an objective take on the topic pulse of a community.&nbsp; </p> <p>Volatile topics have a specific definition in use by Telligent Analytics: They are topics having a high change rate in occurrences or mentions within the community - perhaps experiencing a sharp or quick drop in usage, or a rapid and large upturn. A volatile topic is <i>not </i>a volume measure per se (i.e., one that receives the most mentions). It&rsquo;s very common for a topic having the most mentions not to be listed as a volatile topic. Instead, volatility is a measure of changeability (i.e., usage greatly and/or quickly up or down).</p> <p> As an example: A given company&#39;s flagship product name would probably be a very common and constant topic any given week, and thus would not be volatile. If, however, the company releases a new product or version, feedback about this event could bubble up in Telligent Analytics as a volatile topic.</p> <p>Keep in mind that a dramatic drop for a topic could be negative or positive. If, for example, you see &ldquo;Installation Failure&rdquo; as a volatile topic that permanently and dramatically drops, it could indicate customers are not having as many or the same problems as they used to have. </p> <p>In the screen capture below, the term &quot;Product A&quot; is experiencing a great deal of volatility: many acute mentions and many acute instances of negative sentiment.</p> <p><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img style="border:1px solid black;" src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" alt="" /></a></p> <div style="font-size: 90%;">Tags: Telligent Analytics</div> http://telligent.com/support/analytics/w/documentation/volatile-topics/revision/2.aspxWed, 02 Dec 2009 17:03:27 GMT92d67afb-f426-4529-b1c0-df597f24068f:13353Jenny Jarrardhttp://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsRevision 2 posted to Telligent Analytics Product Documentation by Jenny Jarrard on 12/2/2009 11:03:27 AM<br /> <p><b>What are volatile topics and why should I care about them?&nbsp; </b></p> <p><br />Social networks these days are much more self-managing than before and try as we might it&rsquo;s often near impossible to read and have reviewed every piece of content created by the community.&nbsp; That is where volatile topics help you; they serve as a topic pulse of the community.&nbsp; </p> <p><br />Volatile topics are topics that have a high rate of change in terms of their occurrences or mentions.&nbsp;&nbsp; These are topics that are being spoken of more or less than they used to be.&nbsp; This can point to new trends in your community, perhaps illustrating new problems or new topics of interest.&nbsp;&nbsp; A volatile topic is not the topic that has the most mentions; a volatile topic is a topic mentioned a lot one day and not at all the next, or perhaps the reverse.&nbsp; It&rsquo;s actually very common for a topic with the most mentions to not be listed as a volatile topic.&nbsp; For a given company, their flagship product&rsquo;s name would probably be a very common topic week in week out.&nbsp; As a result, it would not be that volatile.&nbsp;&nbsp; However, if the company released a new product or version, feedback about that new version could bubble up as a volatile topic.&nbsp; Keep in mind that if a topic drops dramatically that can also be a really telling data point.&nbsp; If you see &ldquo;Installation Failure&rdquo; as a volatile topic that has dropped dramatically that could point to a good thing and that customers are not having problems as they used to.</p> <p><br />Volatile topics in Telligent Analytics 3.0 give you a new way of digging into content and seeing what the new points of discussion are or what discussion points have dropped off.&nbsp; </p> <p><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" border="0" alt="" /></a></p> <div style="font-size: 90%;">Tags: Telligent Analytics</div> http://telligent.com/support/analytics/w/documentation/volatile-topics/revision/1.aspxTue, 08 Sep 2009 17:43:40 GMT92d67afb-f426-4529-b1c0-df597f24068f:13255JanaCarter [Telligent]http://telligent.com/support/analytics/w/documentation/volatile-topics.aspx#commentsRevision 1 posted to Telligent Analytics Product Documentation by JanaCarter [Telligent] on 9/8/2009 12:43:40 PM<br /> <p><b>What are volatile topics and why should I care about them?&nbsp; </b></p> <p><br />Social networks these days are much more self-managing than before and try as we might it&rsquo;s often near impossible to read and have reviewed every piece of content created by the community.&nbsp; That is where volatile topics help you; they serve as a topic pulse of the community.&nbsp; </p> <p><br />Volatile topics are topics that have a high rate of change in terms of their occurrences or mentions.&nbsp;&nbsp; These are topics that are being spoken of more or less than they used to be.&nbsp; This can point to new trends in your community, perhaps illustrating new problems or new topics of interest.&nbsp;&nbsp; A volatile topic is not the topic that has the most mentions; a volatile topic is a topic mentioned a lot one day and not at all the next, or perhaps the reverse.&nbsp; It&rsquo;s actually very common for a topic with the most mentions to not be listed as a volatile topic.&nbsp; For a given company, their flagship product&rsquo;s name would probably be a very common topic week in week out.&nbsp; As a result, it would not be that volatile.&nbsp;&nbsp; However, if the company released a new product or version, feedback about that new version could bubble up as a volatile topic.&nbsp; Keep in mind that if a topic drops dramatically that can also be a really telling data point.&nbsp; If you see &ldquo;Installation Failure&rdquo; as a volatile topic that has dropped dramatically that could point to a good thing and that customers are not having problems as they used to.</p> <p><br />Volatile topics in Telligent Analytics 3.0 give you a new way of digging into content and seeing what the new points of discussion are or what discussion points have dropped off.&nbsp; </p> <p><a href="/communities/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png"><img src="/communities/resized-image.ashx/__size/550x0/__key/CommunityServer.Wikis.Components.Files/documentation/0020.VolatileTopics.png" border="0" alt="" /></a></p> <div style="font-size: 90%;">Tags: Telligent Analytics</div>