Telligent is excited to announce the beta release of Telligent Connect for Facebook. With Telligent Connect for Facebook BETA, you can easily plug a forum from a Telligent Community 6.0 site into your Facebook page. From either site, your customers can search for information, find answers about your products, and ask questions if they can’t find what they’re looking for.

Telligent Connect for Facebook BETA brings you closer to your customers by integrating your on-domain Web properties with off-domain networks in the social ecosystem. This means that you can:

  • Improve customer service and deflect support calls by providing a venue, content and search that allows for 24x7 customer self-service from Facebook and your online community.
  • Build brand loyalty and rally your biggest advocates by interacting with customers, on- and off-domain, while driving conversations to a branded community that you own.
  • Communicate more effectively with affiliates, members and potential members with an integrated channel for communication and marketing that increases your outreach.

If you would like to download the beta version of Telligent Connect for Facebook, please submit your request through this Telligent Support form. We will add you to a private group where you can download the package for free, access documentation, get answers to questions, and provide the critical feedback that will shape the future of Telligent Connect for Facebook.  Please note, in order to gain access to this exclusive beta you must be using Telligent Community 6.0 and have a current maintenace and support agreement in place.

The beta program is open to all customers with valid licenses of Telligent Community 6.0. Please note that, as a beta release, Telligent Connect for Facebook BETA is not supported by Telligent Support as part of software maintenance. However, program participants will have access to online help forums that are moderated by the Telligent Product team.

To learn more about Telligent Connect for Facebook BETA, visit Telligent Marketplace.