Telligent Analytics offers a lot of information across a multitude of reports. When it comes to reports dealing with the activity and behavior in your online forums, I have a few personal favorites I wanted to share. Understanding your forums time to solution, thread popularity and overall forum history is a great way to get a baseline for how well your forums are performing for your online users.
This video is posted in the Telligent Analytics documentation here: telligent.com/.../reports.aspx