When Community Server Evolution starts running, it reads information from various configuration files and stores it in memory. Because this is typically static information that under normal circumstances does not change, the system reads it only during the startup process. Therefore if you change the information in one of these files, then you need to force Community Server Evolution to read the updated information. Examples of files which you can make changes to that contain static configuration are:

  • communityserver.config
  • siteurls.config

If you have direct access to the file system where Community Server Evolution is installed, you can touch the web.config file. The process of touching the web.config or any file involves opening the file in a text editor and saving it without making any changes to the contents of the file. This causes the time and date information of the file to be changed to reflect the time and date at which the file was saved.

Procedure

  1.  Do one of the following:

  • Using a Windows application, browse to the site root of the site.

  • If you use ftp to access the file system where Community Server Evolution is installed, ftp the web.config file from the root of your web site to your computer.

  2.  Open the web.config file in a text editor.

  3.  Save the file. If you are using ftp, you must ftp the file back so it overwrites the file.

Community Server Evolution generates two events when you save the file and the next time you access the site. These events are recorded in the event log, which you can view by navigating to Control Panel > Administration > System Tools > Event Log.

Event 204 indicates that Community Server Evolution stopped due to a configuration change. As Community Server Evolution was in the stopped state, when the site was next accessed, Community Server Evolution recorded event 205 as the site reloaded.

If you have access to IIS (Internet Information Services) Manager, you can recycle the application pool. Right-click on the application pool that your Community Server Evolution installation is running under and select Recycle from the pop-up menu.