When a group owner try to create a sub group in a main group then below error will pop up.
" Couldn't handle the link or function you were trying to perform. It's not your fault. Well, probably not."
Can some one help me?
That's a custom error message, which means the community may have made some modifications from the default install. That said, if you can't create a group, then it's likely that you simply don't have the correct permissions assigned. I would recommend you check with your system administrator to see if s/he can verify that you should have those permissions.
Thanks Jose, i am working with this product as system engineer. New to this product. yes that is a customized error.But i want to know why we get this problem in production not in QA. Both are having same setup.
Do you know how to setup the permission or where i can correct in the file location.
Looking for ur response.
Can you provide a bit more detail to "When a group owner try to create a sub group in a main group then below error will pop up."?
What are the exact steps to reproduce? What kind of group is the "main group"? What roles/permissions does this user have?
main group is site root, this is the main group and for owner it has all the rights and for members couple of permissions provided , but same setup of permision provided in qa and it is allowing to create groups
It appears that this issue is already being worked on with Technical Support on Ticket #T00014360.
Can you tell me how to see this ticket information .(Ticket #T00014360).
I tried to search in the site but i didnt get , so is there anyway how to get this ticket?
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