Members can be authenticated by the community site using a self-defined password along with their Member Name or email address.
Administrators also have the option to have member log in as authenticated by a third-party system using External Authentication. External Authentication offers members a Single Sign On experience with another system. From this page (System > Authentication), administrators are able to set up and test their External Authentication settings. The Authentication page includes instructions for setting up authentication
Q: In testing External Authentication, why is there an error message when testing a "false" record being returned?
A: The test is designed to always display an error message when a false result is returned.
Q: How can we utilize the "test" feature within the External Authentication page to get a false result and display the expected empty record?
A: Currently any username/password you enter for a test in combination with the 'sample URL generated for testing' will result in a true response with a populated customer record. To force a false test response, pass in an empty user, an empty password, or using "badpassword" in order to invoke a false result.
Q: Can ampersands (&) be passed in XML as part of the External Authentication?
A: The characters "<" and "&" are key syntax markers and must never appear in XML content. For these reasons, XML provides escape facilities for referencing problematic or unavailable characters. For more, please reference wikipedia.
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