If you are interested in tracking visits, hits, click-through paths, and entry and exit points to your online community, you may wish to utilize a web analytics package. The Telligent Express Community Platform is fully compatible with all major Web analytics packages. Numerous clients have used vendors such as Google Analytics, Omniture (Adobe Marketing Cloud), and others.
Setting up analytics for your online community is straightforward.
First, you will need to create an account on your web analytics system and get the "tracking code JavaScript" from that system. This is typically a very small piece of code that looks like the following code snippet. Please note that the numerical value in this script will vary according to your specific account.
<script src="https://ssl.google-analytics.com/urchin.js" type="text/javascript"> </script> <script type="text/javascript"> _uacct = "UA-1234567-8"; urchinTracker(); </script>
Once you have obtained this code, you should log into your Community Administration Dashboard and browse to the Customize Template page. You can paste this code snippet onto the page (typically near the bottom).
Save and that's it! At this point, every page in your community will contain this tracking script, and your analytics will immediately be activated.