Home » Support » Telligent Evolution Platform » Telligent Community » Discussions » Please HELP!!! Missing THREADS!!!!

Please HELP!!! Missing THREADS!!!!

Open Support Ticket

Call Support:
Direct: (214) 420-1337
Toll Free: (877) 522-6334

Monday through Friday
8 a.m. to 6 p.m. Central (GMT-6)

Join our Community
Details
  • 5 Replies
  • 0 Subscribers
  • Postedover 3 years ago
Options

Please HELP!!! Missing THREADS!!!!

This question is not answered
Alexander
Posted by
on Fri, Jul 24 2009 6:01 AM

We seem to be having problems that some of our threads just disappear. I have check the deleted archive but they are not there. Next I checked an old hyperlink to one of those threads which are now missing and I got the PostID.

I checked the cs_Posts table and I can see that post! But I am 100% certain it is not being displayed on the forums =(

I noticed it has a PostStatus int field that shows 64 - what does this mean? The moderation queue is empty too. Is this a big
Verified Answer
  • Alexander
    Posted by
    on Fri, Jul 24 2009 6:07 AM

    and we have two with PostStatus 128 - the rest, all the ones that display fine are PostStatus 0
  • Alexander
    Posted by
    on Fri, Jul 24 2009 6:07 AM

    and we have two with PostStatus 128 - the rest, all the ones that display fine are PostStatus 0
  • Alexander
    Posted by
    on Fri, Jul 24 2009 6:27 AM

    UPDATE i made a DB backup and manually set PostStatus to 0 everywhere it was 64 or 128 before.

    Now these threads are showing again in that group!

    I checked the entire cs_Posts table and I have over 100 with PostStatus 64 and randomly checking these are not being displayed either?

    Is this a bug?
  • Alex Crome
    Posted by
    on Fri, Jul 24 2009 10:38 AM

    Post Status of 64 means the post is an answer, and 128 means Suggested Answer.  Have you disabled the Question and Answer functionality on your forums?
  • Alexander
    Posted by
    on Fri, Jul 24 2009 3:50 PM

    No it has always been set to Question and Answer and Discussions. But if it was disabled after having been set to Question and Answer would it remove the answer threads?

    Interestingly as soon as I set it to 0 it would show up again in the forums.
All Replies
  • Alexander
    Posted by
    on Fri, Jul 24 2009 6:07 AM

    and we have two with PostStatus 128 - the rest, all the ones that display fine are PostStatus 0
  • Alexander
    Posted by
    on Fri, Jul 24 2009 6:07 AM

    and we have two with PostStatus 128 - the rest, all the ones that display fine are PostStatus 0
  • Alexander
    Posted by
    on Fri, Jul 24 2009 6:27 AM

    UPDATE i made a DB backup and manually set PostStatus to 0 everywhere it was 64 or 128 before.

    Now these threads are showing again in that group!

    I checked the entire cs_Posts table and I have over 100 with PostStatus 64 and randomly checking these are not being displayed either?

    Is this a bug?
  • Alex Crome
    Posted by
    on Fri, Jul 24 2009 10:38 AM

    Post Status of 64 means the post is an answer, and 128 means Suggested Answer.  Have you disabled the Question and Answer functionality on your forums?
  • Alexander
    Posted by
    on Fri, Jul 24 2009 3:50 PM

    No it has always been set to Question and Answer and Discussions. But if it was disabled after having been set to Question and Answer would it remove the answer threads?

    Interestingly as soon as I set it to 0 it would show up again in the forums.