Google Apps with Telligent Community 5.x

Google Apps with Telligent Community 5.x

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Hi,

I've been trying to setup our email (that runs on Google Apps) on TC 5 for our application, but it always seems to timeout. The following is the exception trace.

Message: SendMessage Failed To: myuser@gmail.com
aspNetEmail.SmtpConnectionException: Unable to connect to mail server(s). Please specify a valid mail server, server properties, or check your network connection. The following exception was also recorded: aspNetEmail.SmtpTimeOutException: The Smtp connection to the remote Smtp server has timed out. Try increasing the EmailMessage.TimeOut property. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at aspNetEmailInternal.ᐶ.Receive(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at aspNetEmail.EmailMessage.ᑊ(ᐵ , String , Int32& )
at aspNetEmail.EmailMessage.ᑋ(String , String , SmtpState )
--- End of inner exception stack trace ---
at aspNetEmail.EmailMessage.ᐺ(String )
at aspNetEmail.EmailMessage.ᐸ()
at aspNetEmail.EmailMessage.ᑉ(String , Exception )
at aspNetEmail.EmailMessage.Send(Boolean openMailServerConnection, Boolean closeMailServerConnection)
at aspNetEmail.EmailMessage.Send()
at ᐂ.ᐁ(EmailMessage )

I've tried using smtp.gmail.com on ports 465 & 587, but neither works.

Has anyone had luck trying to setup Google Apps Standard edition w/ TC 5.x?

 

TIA.

Ranga

Verified Answer
  • I'm having the same problem as well. Were you able to find a work around?

  • Have you tried setting the SMTP login/password?  Gmail may require an authenticated user to send email, I'm not sure.

  • If you're using TC5 SP1, there is fix for this which you can obtain from Telligent. I haven't upgraded to 5.5 or 5.6 yet. So don't know if it works outta the box in those versions.

    Like Blake suggested, try out SMTP authentication using SSL. GMail runs on ports 465 or 587. Try either & check if they work.

    Hope this helps.

All Replies
  • I'm having the same problem as well. Were you able to find a work around?

  • Have you tried setting the SMTP login/password?  Gmail may require an authenticated user to send email, I'm not sure.

  • If you're using TC5 SP1, there is fix for this which you can obtain from Telligent. I haven't upgraded to 5.5 or 5.6 yet. So don't know if it works outta the box in those versions.

    Like Blake suggested, try out SMTP authentication using SSL. GMail runs on ports 465 or 587. Try either & check if they work.

    Hope this helps.

  • Did this solution work? We've had challenges with gmail-based mail gateway on older Community Server. Need to test on latest 6.0 and 6.1 Community as well.

    Thanks for your updates.

  • The setup should be the same for 6.0 as it was for 5.0.  I recommend trying it out and verifying if it works for you.